Customer Support

Main job Location: HyderabadWorking Mode: FulltimeTimings: 9:00am -6:30pm (Monday -Saturday)Role Overview:The Customer Support Division (CSD) Manager is responsible for leading the internal CSD team,overseeing cross-functional operations, and ensuring efficient service delivery. The role involves resource planning, team management, process streamlining, and...

We are hiringRole: Customer Support AssociateProcess: International Voice ProcessLocation: HyderabadPreferred candidate profile:Education: Both Graduates and Undergraduates can applyExperience: min 1 year in International Voice/Non-Voice/Blended (Customer Support) are eligiblePackage: Max up to 5 LPAShifts: Willing to work in 24/7 rotational night...

Customer Support L1 (Night Shift) Position Overview: We are seeking a highly motivated and customer-focused Customer Support L1 professional to join our team. The ideal candidate will be the first point of contact for clients, providing technical and non-technical support, troubleshooting issues, and ensuring an exceptional client experience. This role...

We are seeking an experienced and customer-focused Customer Support Manager to lead and develop our support team. This role involves managing day to day customer support operations, optimizing processes, and ensuring that customers receive timely, empathetic, and effective support across all channels.Key Responsibilities:Provide solutions to customer queries...

Company DescriptionVoxvalley Technologies Inc. is a pioneer in developing CPaaS, Omnichannel, VoIP softphone, SDKs, and SaaS-based products curated for modern-day communication needs. With over 11 years of industry expertise, Voxvalley offers innovative cloud communication solutions known for their enhanced scalability and increased security. Key products...

Job Role : Customer Support Manager - SaaS B2B (Enterprise Clients)Location: Hyderabad** Candidates from Hyderabad will be preferred. Candidates with a serious desire/interest to relocate to Hyderabad will be considered.Work Mode: Work from Office only.Travel: Candidate should be open to travel based on business demand**Travel to client locations for up to 3...

Company Description is a SaaS-based All-in-one Business Management Software company located in Hyderabad. The company is focused on revolutionizing the way SMEs operate by providing HRM, CRM, Project Management, Finance & Accounting solutions on a unified platform. aims to increase productivity and accountability through its process-oriented...

Customer Support Agent Are you a brilliant analytical mind and a problem solver who could provide front-line support for a game-changing, Accounting/Tax Software? Do you want to be a hero to customers by resolving their complex accounting and tax calculation queries? Are you good with computers and Windows Operating systems? We are looking for Customer...

Title: Customer Support Associate Timings: 4:30 am to 12:30 pm IST Experience: 1-2 YearsLocation: Hyderabad The Customer Support Associate is a hands-on, technical part of the Customer Support team for a junior or entry-level candidate. You'll work closely with the Customer Success Managers to drive resolution of all support issues and ensure customer...

Customer Support AgentAre you a brilliant analytical mind and a problem solver who could provide front-line support for agame-changing, Accounting/Tax Software? Do you want to be a hero to customers by resolving theircomplex accounting and tax calculation queries? Are you good with computers and Windows Operatingsystems? We are looking for Technical/Customer...