Telesales Executive

2 weeks ago

Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time ₹ 3,00,000 - ₹ 3,60,000 per year

Key Responsibilities

  • Outbound Calling & Prospecting: Contact potential and existing customers to inform them about products or services, generate leads, and initiate sales discussions.
  • Product Presentation: Clearly explain product features and benefits, tailoring the information to meet the customer's specific needs.
  • Sales Target Achievement: Work towards and achieve individual and team sales targets and quotas.
  • Customer Relationship Management: Build and maintain strong relationships with customers to foster repeat business and ensure customer satisfaction.
  • Inbound Call Handling: Address inbound customer inquiries, resolve issues, and provide appropriate solutions and support.
  • Record Keeping: Maintain accurate records of customer interactions, sales activities, and update customer information in the database or CRM system.
  • Lead Follow-up: Follow up on leads generated from marketing campaigns or other sources to maximize conversion rates.
  • Team Collaboration: Work with other sales executives and team members to develop effective sales strategies and achieve overall team goals.

Qualifications & Skills

  • Experience: Proven experience in a telesales or other sales/customer service role with a track record of meeting sales targets.
  • Communication Skills: Excellent verbal communication, interpersonal skills, and a customer-focused attitude.
  • Product Knowledge: Ability to quickly learn about products and services and explain them effectively.
  • Resilience: A cool temperament and the ability to handle rejection and customer objections.
  • Technical Skills: Proficiency with CRM software, telephone systems, and other relevant computer programs.
  • Organizational Skills: Good time management skills and the ability to handle multiple tasks simultaneously.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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