Telesales Head

Suvit is a Surat-based technology-driven organization focused on transforming the way businesses manage their operations through intelligent automation and digital solutions. With a strong commitment to innovation and customer success, Suvit is rapidly scaling its presence across India and beyond.

Role & responsibilities

We are looking for a dynamic and result-oriented Tele Sales Head to lead, manage, and grow our tele sales operations. The ideal candidate will be responsible for building and scaling a high-performing telesales team, driving revenue through strategic tele calling campaigns, and implementing best practices to maximize sales conversions.

Key Responsibilities

• Team Leadership: Build, manage, and mentor a team of tele sales managers, team leads and executives to achieve monthly and quarterly sales targets.
• Strategy & Execution: Develop and execute telesales strategies, scripts, and campaigns aligned with business goals.
• Performance Management: Monitor KPIs (calls, conversions, revenue) and implement data-driven improvements.
• Training & Development: Conduct regular training sessions to enhance product knowledge, sales techniques, and objection handling.
• Process Optimization: Ensure use of CRM tools for call tracking, lead management, and reporting.
• Collaboration:Work closely with marketing and product teams to align on campaigns, offers, and customer feedback.
• Customer Focus: Ensure excellent customer experience during the telesales process, handling escalations where required.
• Reporting: Present weekly/monthly performance reports and actionable insights to management

Preferred candidate profile

• Proven experience (8+ years) in tele sales or inside sales, with at least 2+ years in a leadership role selling B2B Solutions in India
• Managed a minimum sales target of 10+ Crores annually
• Strong track record of meeting/exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Abilityto motivate and inspire a sales team to perform at their best.
• Proficiency with CRM software, Excel, and sales analytics tools.
• Strongproblem-solving and decision-making abilities.
• Fluentin English, Hindi, and Gujarati (preferred).