Telesales Head

7 hours ago

Ahmedabad, Gujarat, India Simply Vyapar Apps Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Suvit is a Surat-based technology-driven organization focused on transforming the way businesses manage their operations through intelligent automation and digital solutions. With a strong commitment to innovation and customer success, Suvit is rapidly scaling its presence across India and beyond.

Role & responsibilities

We are looking for a dynamic and result-oriented Tele Sales Head to lead, manage, and grow our tele sales operations. The ideal candidate will be responsible for building and scaling a high-performing telesales team, driving revenue through strategic tele calling campaigns, and implementing best practices to maximize sales conversions.

Key Responsibilities

  • Team Leadership: Build, manage, and mentor a team of tele sales managers, team leads and executives to achieve monthly and quarterly sales targets.
  • Strategy & Execution: Develop and execute telesales strategies, scripts, and campaigns aligned with business goals.
  • Performance Management: Monitor KPIs (calls, conversions, revenue) and implement data-driven improvements.
  • Training & Development: Conduct regular training sessions to enhance product knowledge, sales techniques, and objection handling.
  • Process Optimization: Ensure use of CRM tools for call tracking, lead management, and reporting.
  • Collaboration:Work closely with marketing and product teams to align on campaigns, offers, and customer feedback.
  • Customer Focus: Ensure excellent customer experience during the telesales process, handling escalations where required.
  • Reporting: Present weekly/monthly performance reports and actionable insights to management

Preferred candidate profile

  • Proven experience (8+ years) in tele sales or inside sales, with at least 2+ years in a leadership role selling B2B Solutions in India
  • Managed a minimum sales target of 10+ Crores annually
  • Strong track record of meeting/exceeding sales targets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Abilityto motivate and inspire a sales team to perform at their best.
  • Proficiency with CRM software, Excel, and sales analytics tools.
  • Strongproblem-solving and decision-making abilities.
  • Fluentin English, Hindi, and Gujarati (preferred).

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