Bpo

7 hours ago

Bengaluru, Karnataka, India One Degree North HR Services Full time ₹ 2,00,000 - ₹ 5,00,000 per year

Company Description

At One Degree North, we offer 'Delivered Human Capital Expertise' services for various industry sectors including E-Commerce, ITES, IT, Hospitality, and Banking. We specialize in Voice, IT/Application, Back Office, and KPO solutions. Our focus is on providing tailored HR services to meet the specific needs of our clients. Our expertise ensures that we deliver the best candidates for your business needs and help maintain operational efficiency.

Role Description

This is a full-time on-site role for a BPO position located in Bengaluru. The BPO professional will be responsible for handling customer interactions, resolving customer queries, and ensuring customer satisfaction. Day-to-day tasks will also include data entry, maintaining records, and working collaboratively with team members to meet performance targets. The role involves working in a fast-paced environment where excellent communication skills and multitasking are key.

Qualifications

  • Strong communication and interpersonal skills
  • Experience in customer service and query resolution
  • Proficiency in data entry and record-keeping
  • Ability to work collaboratively and meet targets
  • Excellent problem-solving and multitasking abilities
  • Basic computer literacy and knowledge of office software
  • Flexibility to work in shifts if needed
  • Previous experience in a BPO or related environment is a plus

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