Resort Manager

5 days ago

Munnar, Kerala, India Skyes glamping resort Full time ₹ 88,800 - ₹ 4,80,000 per year

Key Responsibilities:

  • Oversee day-to-day resort operations, including accommodation, housekeeping, food & beverage, guest services, and maintenance.
  • Ensure high levels of guest satisfaction by delivering exceptional customer service and resolving complaints promptly.
  • Manage and motivate staff, including hiring, training, scheduling, and performance evaluation.
  • Implement and monitor SOPs to maintain resort standards and compliance with health and safety regulations.
  • Handle budgeting, expense control, inventory management, and basic accounting tasks.
  • Act as the face of the resort — greet guests, manage VIP clients, and ensure a personalized experience for all visitors.

Qualifications & Skills:

  • Bachelor's degree in Hospitality Management or related field (preferred).
  • Minimum 3 years of experience in resort/hotel management.
  • Strong leadership and interpersonal skills with the ability to manage and inspire a diverse team.
  • Proficiency in spoken and written English; Malayalam is a plus.
  • Passion for nature, sustainability, and delivering unique hospitality experiences.
  • Hands-on, proactive, and able to work independently in a remote location.

Perks & Benefits:

  • On-site accommodation and meals.
  • Beautiful work environment surrounded by nature.

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement

Ability to commute/relocate:

  • Munnar, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Hotel: 2 years (Preferred)

Work Location: In person

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