Resort Manager
6 days ago
About the Role
Nature Harmony is looking for an experienced Resort Manager to oversee daily operations and deliver exceptional guest experiences. The ideal candidate will be hospitality-focused, guest-friendly, and sales-driven, with prior hotel or resort management experience.
Key Responsibilities
- Guest Handling: Ensure a seamless and memorable stay experience, handle queries, complaints, and special requests.
- Reservations & Sales: Manage reservations, coordinate with offline travel agents, and drive B2B sales (excluding OTAs).
- Operations Management: Supervise staff across housekeeping, F&B, and front office.
- Team Leadership: Motivate and train staff to maintain high service standards.
- Revenue & Cost Management: Monitor performance, control costs, and boost revenue.
- Quality & Reviews: Focus on guest satisfaction, encourage reviews, and maintain resort reputation.
Requirements
- Minimum 1–2 years' experience in hotel or resort management.
- Strong leadership and communication skills.
- Fluency in English, Hindi, and Malayalam (mandatory).
- Guest-oriented personality with problem-solving skills.
- Ability to work independently and manage a diverse team.
- Willingness to stay on-site full time.
Perks & Benefits
- Competitive salary of ₹13,000 – ₹15,000 per month.
- Free food & accommodation at the resort.
- Opportunity to manage a premium boutique resort and build a career in hospitality management.
Job Type: Full-time
Pay: ₹13, ₹15,000.00 per month
Benefits:
- Food provided
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
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