Resort Manager

7 days ago


Munnar, Kerala, India Leisure Lyrics Private Limited Full time ₹ 1,56,000 - ₹ 1,80,000 per year

About the Role

Nature Harmony is looking for an experienced Resort Manager to oversee daily operations and deliver exceptional guest experiences. The ideal candidate will be hospitality-focused, guest-friendly, and sales-driven, with prior hotel or resort management experience.

Key Responsibilities

  • Guest Handling: Ensure a seamless and memorable stay experience, handle queries, complaints, and special requests.
  • Reservations & Sales: Manage reservations, coordinate with offline travel agents, and drive B2B sales (excluding OTAs).
  • Operations Management: Supervise staff across housekeeping, F&B, and front office.
  • Team Leadership: Motivate and train staff to maintain high service standards.
  • Revenue & Cost Management: Monitor performance, control costs, and boost revenue.
  • Quality & Reviews: Focus on guest satisfaction, encourage reviews, and maintain resort reputation.

Requirements

  • Minimum 1–2 years' experience in hotel or resort management.
  • Strong leadership and communication skills.
  • Fluency in English, Hindi, and Malayalam (mandatory).
  • Guest-oriented personality with problem-solving skills.
  • Ability to work independently and manage a diverse team.
  • Willingness to stay on-site full time.

Perks & Benefits

  • Competitive salary of ₹13,000 – ₹15,000 per month.
  • Free food & accommodation at the resort.
  • Opportunity to manage a premium boutique resort and build a career in hospitality management.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Food provided

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person


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