Specialist - Shared Services
2 weeks ago
Company Overview
Vialto Partners is a market leader in Global Mobility Services. Our purpose is to "Connect the World." We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.
Job Summary
As a Client Administrator, your main duty is to guarantee efficient and compliant service provision to our varied client base. This role is essential in delivering outstanding client service and in ensuring compliance with tax, immigration, and mobility regulations. You will play a pivotal role in assisting clients to smoothly and confidently navigate these complex areas.
- Coordinate with territory offices to provide applicable service
 - Update the tax system with assignment & services details and track assignment & services that are rendered
 - Prepare tax authorization list and deploy global tax questionnaire
 - Organize the Tax questionnaire
 - Package and Publish completed tax returns/equalization to the assignees/client and acts as internal quality control team
 - File tax returns accurately and in a adherence to country regulatory deadlines
 - Processing of tax notices and coordinate with tax authorities on basic tax matters
 - Monitoring the services milestones and report on status
 - Adhere to SLAs / TAT and country regulatory deadlines
 - Collaborate with the engagement team or tax team – Reporting / MIS / KPI / Dashboard / Issues / Queries / etc
 - Collaborate with tax and mobility specialists to monitor client compliance with tax laws, immigration regulations, and mobility policies, identifying and addressing any non-compliance issues.
 - Address and resolve any process/client-related issues promptly, escalating matters to appropriate teams when necessary.
 - Maintain accurate and organized client databases and files to facilitate efficient record-keeping and retrieval.
 - Review work of more junior team members to ensure quality standards are met
 - Monitor and ensure that all client documentation is up-to-date and compliant with applicable tax and mobility regulations.
 
Additional Information
Work Location - Bangalore
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
Please note, AI is used as part of the application process.
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