Customer Support Engineer

2 days ago


Ahmedabad, Gujarat, India UMABOY Full time

Job Title: Technical Customer Support Specialist

Job Summary:

We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers. The ideal candidate will troubleshoot and resolve technical issues, provide product information, and ensure customer satisfaction.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat

  • Troubleshoot and resolve technical issues with products/services

  • Provide product information and demonstrate features

  • Identify and escalate complex issues to senior support teams

  • Document customer interactions and solutions in CRM

  • Meet or exceed customer satisfaction targets

  • Collaborate with internal teams to resolve customer issues

Requirements:

  • 1-2 years of technical customer support experience

  • Bachelor's degree in relevant field (e.g., mechanical , electrical,IT)

  • Excellent communication and problem-solving skills

  • Technical aptitude and willingness to learn

  • Customer-centric approach with ability to work in a fast-paced environment



  • Ahmedabad, Gujarat, India, Gujarat Bergen Systems Pvt Ltd Full time

    Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...


  • Ahmedabad, Gujarat, India Saleshandy Full time

    At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We're a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer experience is our growth engine.We're hiring a Customer Support Lead to build and lead a world-class support function that delivers fast, human, and...

  • Customer Support

    2 days ago


    Ahmedabad, Gujarat, India MONTARO GLOBAL FORWARDING LLP Full time

    Company DescriptionMontaro Global Forwarding LLP specializes in delivering seamless global logistics with expertise in Over-Dimensional Cargo (ODC) and project cargo handling. Through strong global networks and a commitment to service excellence, we offer tailored solutions, including international freight forwarding (sea & air), customs clearance,...

  • Customer Support

    2 days ago


    Ahmedabad, Gujarat, India ACE Infoway Full time

    Role Summary: We are looking for a proactive, customer-centric individual to support our Australian clients during Australia working hours. This role blends customer support, customer success, and sales activities, ensuring users have a smooth experience while driving conversions.Key ResponsibilitiesCustomer Support● Be the first point of contact for...


  • Ahmedabad, Gujarat, India Microvista Technologies . Full time

    About MicrovistaMicrovista Technologies Pvt. Ltd. is a premier software company with a global delivery engine that houses a team of highly inspired, creative, talented, and dedicated professionals, who leverage best practices, proven expertise, and resources to deliver the best-in-class services and products to our clients. We, at Microvista, are committed...

  • Customer Support

    11 hours ago


    Ahmedabad, Gujarat, India AV Groups Full time

    Position: Customer Support AssociateProcess: E-Commerce (Voice Support)CTC: ₹2.27 LPAMonthly Salary: ₹15,500 – ₹18,000Eligibility Criteria:* Freshers preferred* Education: 10+2 / Diploma / Any Graduate (completed)* Languages: English & Hindi* Typing Speed: 25 WPM with 85% accuracy* Comfortable with rotational & night shiftsKey Competencies:Customer...


  • Ahmedabad, Gujarat, India SilverXis Inc. Full time

    Location:Ahmedabad (Work from Office)Shift:Night Shift (US Hours)Take Home Salary:₹35,000 – ₹38,000 per monthEmployment Type:Full-TimeAbout the Role:We are looking for aCustomer Support Engineer – US Processwithstrong technical knowledge and exceptional communication skillsto provide end-to-end support for ourUS-based clients.The ideal candidate will...


  • Ahmedabad, Gujarat, India Motadata Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position Title: Technical Support Engineer/Customer Experience EngineerExperience: 3-5 YearsLocation: Ahmedabad (WFO)About MotadataMotadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights...


  • Ahmedabad, Gujarat, India Betterbizs Full time

    We are urgently hiring for Technical Support Engineer for our corporate client in Ahmedabad.Job Title:Technical Support EngineerLocation:Ahmedabad (Night Shift)CTC:Up to 12 LPAEmployment Type:Full-TimeAbout the RoleWe are looking for aTechnical Support Engineerwith strong experience intechnical support or software support. The ideal candidate should be able...


  • Ahmedabad, Gujarat, India Individual Recruiter Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Hiring Tech. Support Engineer in Ahmedabad (on-site, night shift). Must have strong troubleshooting skills and good English & Gujarati communication. Handle customer queries, resolve issues efficiently, and ensure smooth technical support operations. Required Candidate profileTechnical Support and Troubleshooting skills, Analytical skills, Customer Service...