
Team Lead
11 hours ago
Position
: Team Lead – Holiday Process
Location: Zirakpur
Full-time
We are seeking a
Team Lead – Holiday Process
to manage a team of holiday executives. The candidate will oversee day-to-day holiday package operations, ensure smooth vendor coordination, and deliver high-quality travel experiences to customers.
Responsibilities
:
- Supervise and coach a team of holiday executives.
- Design customized itineraries & manage costing.
- Handle vendor negotiations and confirmations.
- Ensure smooth execution of holiday bookings, visas, and documentation.
- Resolve escalations and support agents in closing sales.
- Report team performance to management.
Requirements
:
- 4–5 years of experience in holiday operations.
- Strong destination knowledge and costing ability.
- Excellent leadership and communication skills.
- Proficiency in MS Office; GDS knowledge preferred.
What We Offer
:
- Competitive salary + incentives.
- Career growth into Holiday Process Manager.
- Learning & development opportunities with international vendors.
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