Email Support Executive

1 day ago

Chandigarh, Chandigarh, India Corporate Incentive Solutions Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,36,000 per year

In this role, you'll address customer inquiries, resolve issues, and provide information about our products or services. This position requires strong written communication skills, patience, and the ability to work in a fast-paced environment.

Responsibilities

  • Responding to customer inquiries via email and online chat promptly and effectively.
  • Troubleshooting and resolving customer issues with products or services.
  • Providing detailed product information and addressing customer questions.
  • Escalating complex issues to appropriate departments when necessary.
  • Maintaining accurate records of customer interactions and transactions.

Qualifications

  • High school diploma or equivalent; bachelor's degree preferred.
  • Previous experience in a customer service role, preferably in email or chat support.
  • Strong written communication skills.
  • Ability to handle multiple tasks and work in a fast-paced environment and

Basic Excel Knowledge is must.

Note:- Only Female Candidates are required having experience of more than 1 Year

Job Types: Full-time, Permanent

Pay: ₹18, ₹28,000.00 per month

Benefits:

  • Food provided

Experience:

  • Email Chat Support: 1 year (Required)

Location:

  • Chandigarh, Chandigarh (Required)

Work Location: In person

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