Email Support Executive
21 hours ago
Job Overview
- What they will do: We are looking for self-motivated and eager to learn freshers to
join our customer coordination team. Their primary role is to provide assistance to
our clients through phone calls and emails. They will be responsible for managing
redemption fulfilment. They will be required to assist our clients with their gift claim
redemption and ensure coordination and timely delivery of the product requested.
- What is required: To be successful in this role, the candidate should have
extraordinary communication skills to handle customers having different dialects. In
addition to this, they should be a keen learner to understand our company
commitment and client requirements. This will help them to troubleshoot any issues
faced by the clients faster.
Position Summary
- Provide the required information to the customers about their complaints
- Resolve any queries by mailing and can communicate directly with higher authorities.
- Maintain database by updating customer information daily
- Communication skills must be good (verbal and written)
- Keep the team informed about customer emails and them revert regularly
Requirements
- Graduate in any subject.
- Experience- 1 Year- 3 Year
- Proficient in English with extraordinary communication and interpersonal skills
- Familiar with Excel
- Should be a team player
- Excellent organizational skills
- Good decision-making abilities
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹25,000.00 per month
Experience:
- email writing: 1 year (Required)
- Microsoft Excel: 1 year (Required)
Work Location: In person
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