Business Administrator
1 week ago
Pest Control Business Administrator – Job Description
Position Overview:
The Pest Control Business Administrator is responsible for overseeing daily business operations, supporting management, coordinating with various departments, handling documentation, and ensuring smooth service delivery. This role plays a key part in improving operational efficiency, customer satisfaction, and business growth.
Key Responsibilities:1. Administrative & Office Management
- Manage day-to-day office operations and administrative tasks.
- Maintain records, files, agreements, contracts, and service-related documentation.
- Prepare reports, dashboards, and MIS for management review.
- Ensure smooth workflow between departments (Sales, Operations, HR, Finance).
2. Customer Coordination
- Handle client inquiries, service requests, complaints, and follow-ups.
- Coordinate scheduling of pest control services with the operations team.
- Maintain customer databases and ensure timely renewal follow-ups.
3. Business Support & Reporting
- Assist management in business planning, budgeting, and performance analysis.
- Prepare monthly business performance reports (sales, operations, service quality).
- Track pending payments, prepare invoices, and follow up with clients.
4. Compliance & Documentation
- Ensure all pest control service reports and certificates (PCOs, MSDS, service reports) are maintained and issued correctly.
- Monitor compliance with company policies, safety standards, and regulatory requirements.
- Support audit activities by preparing required documentation.
5. Coordination With Field Teams
- Communicate service schedules, route plans, and client instructions to technicians.
- Track technician attendance, productivity, and service completion reports.
- Ensure timely submission of service reports and feedback from field staff.
6. Vendor & Inventory Management
- Maintain records of equipment, chemicals, and consumables.
- Coordinate with vendors for procurement and inventory replenishment.
- Track asset usage and maintain logs.
Skills & Qualifications:
- Bachelor's degree in Business Administration, Management, or related field.
- 1–3 years of experience in business administration (pest control industry preferred).
- Strong communication and coordination skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to multitask, prioritize, and handle pressure.
- Knowledge of pest control processes, service documentation, and compliance (preferred).
Key Competencies:
- Strong organizational and multitasking ability.
- Customer-centric and service-oriented mindset.
- Time management and attention to detail.
- Problem-solving and quick decision-making.
- Team collaboration and leadership support.
Job Type: Full-time
Pay: ₹28, ₹34,079.50 per month
Work Location: In person
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