Technical Support Executive

4 days ago


Mohali, Punjab, India Apex 1 team Full time ₹ 1,50,000 - ₹ 2,60,000 per year

Job Description: Technical Support Executive (Walk-In Drive)

Location: Sector 66, Mohali

Interview Timings:

11:00 AM – 2:00 PM (Walk-In)

Salary Range:

₹15,000 – ₹26,000 CTC

Shift Timing:

Day Shift (Open for both male and female candidates)

Position Overview:

We are excited to invite dynamic and tech-savvy individuals to join our team as Technical Support Executive. The role involves providing technical assistance, troubleshooting queries, and ensuring excellent customer service across various communication channels.

Key Responsibilities:

  • Provide technical support and resolve customer issues efficiently.
  • Diagnose and troubleshoot software/hardware problems.
  • Guide users through step-by-step solutions.
  • Maintain logs of issues and resolutions for future reference.
  • Collaborate with internal teams to escalate complex issues.
  • Ensure customer satisfaction through quick and professional responses.

Eligibility Criteria:Educational Qualifications:

Candidates must have one of the following:

  • B.Tech
  • BCA
  • B.Sc (IT)
  • BE

Skills Required:

  • Strong understanding of basic technical concepts.
  • Good communication and interpersonal skills.
  • Problem-solving attitude with a customer-first approach.
  • Ability to work independently and in a team environment.

Job Type: Full-time

Pay: Up to ₹22,000.00 per month



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