Technical Support Executive
4 days ago
Job Description: Technical Support Executive (Walk-In Drive)
Location: Sector 66, Mohali
Interview Timings:
11:00 AM – 2:00 PM (Walk-In)
Salary Range:
₹15,000 – ₹26,000 CTC
Shift Timing:
Day Shift (Open for both male and female candidates)
Position Overview:
We are excited to invite dynamic and tech-savvy individuals to join our team as Technical Support Executive. The role involves providing technical assistance, troubleshooting queries, and ensuring excellent customer service across various communication channels.
Key Responsibilities:
- Provide technical support and resolve customer issues efficiently.
- Diagnose and troubleshoot software/hardware problems.
- Guide users through step-by-step solutions.
- Maintain logs of issues and resolutions for future reference.
- Collaborate with internal teams to escalate complex issues.
- Ensure customer satisfaction through quick and professional responses.
Eligibility Criteria:Educational Qualifications:
Candidates must have one of the following:
- B.Tech
- BCA
- B.Sc (IT)
- BE
Skills Required:
- Strong understanding of basic technical concepts.
- Good communication and interpersonal skills.
- Problem-solving attitude with a customer-first approach.
- Ability to work independently and in a team environment.
Job Type: Full-time
Pay: Up to ₹22,000.00 per month
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