Hotel Manager
2 days ago
Position: Hotel Manager
Location: Rajeev Gandhi Circle Indore
Reports To: Director/Owner
About the Role
We are seeking an experienced and dynamic Hotel Manager to lead the operations of our Hotel cum Marriage Resort. The ideal candidate will oversee day-to-day hospitality functions, manage events (particularly weddings and large gatherings), ensure excellent guest satisfaction, and drive profitability while maintaining high service standards.
This role requires a blend of hotel management expertise and event coordination skills, as the property caters to both leisure travelers and large-scale marriage functions.
Key ResponsibilitiesOperational Management
- Oversee daily operations of rooms, banquets, F&B outlets, housekeeping, and front office.
- Ensure seamless check-in/check-out experiences and high guest satisfaction.
- Maintain cleanliness, safety, and quality standards across the property.
- Coordinate with different departments (kitchen, housekeeping, events, accounts, etc.) for smooth functioning.
Event & Wedding Management
- Manage end-to-end operations of weddings, receptions, and large social events hosted at the resort.
- Coordinate with clients, wedding planners, decorators, and vendors to ensure flawless execution.
- Supervise banquet staff and ensure high service standards during events.
Financial & Business Development
- Monitor budgets, control operational costs, and maximise revenue across rooms, banquets, and restaurants.
- Implement strategies to increase occupancy rates and banquet bookings.
- Develop packages and promotional campaigns to attract weddings, conferences, and leisure guests.
Team Leadership
- Recruit, train, and manage staff to maintain service excellence.
- Motivate and mentor team members, ensuring adherence to SOPs.
- Handle conflict resolution with professionalism.
Guest Relations & Quality Assurance
- Address guest concerns promptly and professionally.
- Monitor guest feedback and implement improvements.
- Maintain strong relationships with repeat and VIP clients.
Requirements
- Bachelor's degree/diploma in Hotel Management, Hospitality, or Business Administration.
- 5–10 years of experience in hotel management, preferably with exposure to wedding/event resorts.
- Strong leadership and people management skills.
- Excellent communication, negotiation, and problem-solving abilities.
- Knowledge of hospitality software (PMS, POS, Banquet Management Systems).
- Flexibility to work evenings, weekends, and during major events.
Compensation & Benefits
- Competitive salary with performance-based incentives.
- Opportunity to lead one of the region's premier hotel & wedding destinations.
Job Types: Full-time, Permanent
Pay: ₹25, ₹50,000.00 per month
Benefits:
- Internet reimbursement
Experience:
- Hotel management: 5 years (Preferred)
Work Location: In person
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