Hotel Duty Manager

3 days ago


Sanjay Place Agra Uttar Pradesh, India hotel parle international Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Job Summary

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.

  • Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest's.

  • Assists in VIP's arrival departure in absence of guest relation officers.

  • Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.

Responsibilities and Duties

  • Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.

  • Assists in sending guest messages or faxes.

  • Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows

  • Assists in handling room lock problems.

  • Prepares and checks for VIP's arrival and escorts guests to rooms.

  • Co-ordinates with all departments concerned in order to maintain Front Office functions properly.

  • Operates the front office computer system in order to assist front office attendants.

Qualifications and Skills

Graduates bachelor degree and/or diploma in hotel and restaurant management or other related field

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Duty Managers: 8 years (Required)

Location:

  • Sanjay Place, Agra, Uttar Pradesh (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person


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