Enterprise Solutions Director

3 days ago


Hyderabad, Telangana, India PepsiCo Full time ₹ 15,00,000 - ₹ 20,00,000 per year
Overview

ServiceNow Product Delivery Lead.

Responsibilities
  • Responsible for leading a team of ServiceNow developers, architects, and operations associates
  • Overseeing an extensive portfolio of parallel projects across various product SKUs, ensuring strategic alignment and successful execution.
  • Implementing the overall strategy for ServiceNow products such as ESM, ITSM, KM, and omnichannel.
  • Ensuring timely and efficient delivery of regular releases for minor enhancements, running parallel to project releases.
  • Participate in LT meetings to advocate for critical support needs and celebrate achievements.
  • Support the rollout of innovation initiatives for ServiceNow modules.
  • Mentoring and developing team members, fostering a culture of continuous learning and professional growth.
Qualifications
  • 15+ years of Industry experience.
  • Bachelor's in a relevant technology field, master's preferred.
  • Good communication and leadership capabilities.
  • Ability to manage and orchestrate multiple assignments.
  • Lead and mentor a diverse team expanded across the globe.


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