Global Service Desk Analyst_Bangalore_F2F Interview_Immediate Joiners

1 week ago

Bengaluru, Karnataka, India Adecco Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hi,

We are hiring for Service Desk Analyst for Bangalore Location

Mode of Work:- 5 days Work from Office

Mode of Interview:- F2F / Walk in interview on 22nd August & 23rd August at Bangalore Location

Date of Interview:-22nd August & 23rd August

Job Role & responsibilities:-

  • Responsible for overseeing and coordinating the entire incident management process within the organization.
  • This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations.
  • The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences.

Techinical skills, Qualification & Experience required:-

  • Bachelor's degree in a relevant field or equivalent work experience Graduation mandatory)
  • 6 Months -1 Year in Service Desk (Calls & Chats / Email / Requests)
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Problem-solving and critical thinking abilities.
  • Excellent problem-solving and analytical skills, Strong communication and interpersonal skills.
  • Ability to work collaboratively in a team with 24/7 work environment.
  • Comfortable with 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift

Immediate Joiners will be preferred only

Only those Candidate who are willing to attend F2F / walk in interview in Bangalore at respective dates will be considered only for this role

Interested candidate's can share their CV

  • Lead- Global IT Service Desk

    5 days ago

    Bengaluru, Karnataka, India Omam Consultants Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesLead the global IT Service Desk operationsDevelop and manage IT service processes aligned with ITIL best practicesprimary point of contact for IT service-related escalationsdrive continuous improvementCollaborate with cross-functional global teamsoptimize service monitoring, reporting, and trackingDrive automation and self-service...

  • Service Desk

    1 day ago

    Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Service Desk - Technical Support Req ID: 334443 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk - Technical Support to join our team in Bangalore, Karnātaka...

  • IT Service Desk Engineer

    7 days ago

    Bengaluru, Karnataka, India SSquad Global Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    A Level 1 (L1) Service Desk Analyst is the initial point of contact for users needing technical assistance, providing support and troubleshooting for basic IT issues. They resolve common problems, escalate complex issues to higher tiers, and maintain records of user interactions and resolutions. Key Responsibilities:First Point of Contact:Receiving and...

  • Senior Service Desk

    1 day ago

    Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Service Desk - Technical Support Req ID: 334441 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Service Desk - Technical Support to join our team in Bangalore,...

  • Lead, Service Desk

    2 weeks ago

    Bengaluru, Karnataka, India Zones Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionRole: Service Desk Team LeadPosition OverviewThe Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...

  • Senior Service Desk Manager

    1 week ago

    Bengaluru, Karnataka, India Adecco Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Manager- Global Service deskLocation- BengaluruWhat youll doThe delivery of the service and the achievement of the contractual obligations globallyService Desk efficiency and effectiveness as one Global Service Desk, leveraging all desks capabilityGlobal account level headcount control and related commercial responsibility (expenses, training) across...

  • IT Service Desk Specialist

    4 weeks ago

    Bengaluru, Karnataka, India eJAmerica Full time

    Immediate Joiners Only Location -Bangalore US Time shift 3 – 4 years' experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the company's internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment,...

  • Service Desk Engineer

    1 week ago

    Bengaluru, Karnataka, India Akana Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Immediate to 30 days Joiners OnlyLocation -BangaloreUS Time shiftMandatory: International Voice Support experience3 4 years experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the companys internal ticketing system.Troubleshoot common IT problems and have a thorough working...

  • Service Desk Engineer

    1 week ago

    Bengaluru, Karnataka, India Betsol Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Service Desk Engineer Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...

  • Service Desk Engineer

    2 weeks ago

    Bengaluru, Karnataka, India BETSOL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...