Workplace Ambassador

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description- Workplace Ambassador, Technical

Technical Workplace Ambassador

Account Management – Work Dynamics

What this job involves:

Overcoming engineering challenges

If challenges that come with being the go-to person on engineering matters excite you, join us to develop your strengths.

In this role, you'll show your mettle as you find ways to uphold excellence and high standards in our preventive maintenance programs and conservation practices. Working closely with the chief engineer, you'll also monitor the M&E projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently.

Likewise, you'll play a huge part in the hands-on process of providing to the client comprehensive facility, contract and procurement management for technical services. You'll contribute to hitting financial targets and other goals set by the senior facilities manager, achieving key performance indicators, and meeting service level agreements.

Shaping a system of best practices

Your engineering prowess will be your toolkit for success. Managing on-site mechanical, electrical, plumbing installations and civil maintenance should be second nature to you. You'll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers' recommendations.

On top of these, you'll plan the maintenance inventory being carried out with our in-house teams. No machine failures of critical equipment should escape your sharp eye. You should, then, also be ready with a pre-emptive maintenance programme for these malfunctions to prevent the risk of sudden breakdowns.

You'll also make sure that our logbooks, checklists and schedules are upkeep and current. From time to time, you're expected to arrange ad-hoc M&E set ups based on the client requirements.

Qualifications

Bachelor's degree or equivalent. Preferably technical background.

2-5 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred.

Exceptional customer service skills and professionalism with a passion for hospitality.

Ability to manage multiple priorities and deliver results in a fast-paced environment.

Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service.

Ability to work independently – strong prioritization and time management skills.

Ability to work with diverse teams – lead and/or follow; respectful, cooperative, accountable.

Excellent verbal and written communication skills with the ability to communicate professionally.

Excellent organizational skills and process management.

Ability to adapt to new devices, technology, and applications.

Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook).

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.