Associate - Customer Support | BU: Working Professional
7 days ago
Designation- Associate- Customer Support
BU- Working Professional
Location- Mumbai (Andheri-Marol)
Salary- 4.5LPA
Shift Details- Mon- Fri | 10:30 AM- 7:30 PM | Work From Office
About the Role
We are looking for an
Associate- Customer Support
to help manage and smoothly run our programs. The role involves working closely with internal teams, learners, and external partners to ensure everything is delivered on time and learners have a great experience. The ideal candidate should have good communication, analytical skills, and a proactive approach.
Key Responsibilities
- Support end-to-end program execution, including scheduling, tracking, and reporting.
- Coordinate with internal teams, faculty, and external partners to meet program timelines.
- Manage learner onboarding, communication, and engagement during the program.
- Collect and analyze program data to identify gaps and suggest improvements.
- Act as the first point of contact for learners and stakeholders, resolving queries quickly.
Requirements
- Bachelor's degree.
- 0–3 year of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
- Strong analytical skills with good knowledge of MS Excel and basic data handling.
- Excellent verbal and written communication skills.
- Well-organized, detail-oriented, and able to handle multiple tasks.
- Comfortable working in a fast-paced environment with minimal supervision
-
Mumbai, Maharashtra, India, Maharashtra upGrad Full timeDesignation- Customer / Student Support Associate BU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5 LPAShift Details- Mon - Fri (Work From Office) & Sat (Work From Home)About the Role We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from...
-
Mumbai, Maharashtra, India, Maharashtra upGrad Full timeDesignation- Associate – Performance MarketingBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 8 LPA - 12 LPAShift Details- Mon - Fri (Work From Office)Role SummaryWe’re seeking a smart and driven Associate – Performance Marketing with 2–5 years of hands-on experience in B2C lead generation. The ideal candidate should possess strong...
-
Customer Support Associate
2 weeks ago
Mumbai, Maharashtra, India upGrad Full time ₹ 84,000 - ₹ 1,26,000 per yearDesignation- Customer / Student Support AssociateBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5 LPAShift Details- Mon - Fri (Work From Office) & Sat (Work From Home)About the RoleWe are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from...
-
Mumbai, Maharashtra, India upGrad International Full time ₹ 2,50,000 - ₹ 3,50,000 per yearDesignation- Operations/Program Ops - InternBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 25K per monthShift Details- Mon - Fri (Hybrid)Timings- 10:30 pm to 7:30 pmRole Description:We are looking for a Program Ops Intern to support our Program Ops Team. You will assist in managing website content and landing pages (HubSpot), perform grammar...
-
Operations - Intern | BU: Working Professional
3 weeks ago
Mumbai, Maharashtra, India, Maharashtra upGrad International Full timeDesignation- Operations/Program Ops - InternBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 25K per monthShift Details- Mon - Fri (Hybrid)Timings- 10:30 pm to 7:30 pmRole Description:We are looking for a Program Ops Intern to support our Program Ops Team. You will assist in managing website content and landing pages (HubSpot), perform grammar...
-
Customer Support Associate
7 days ago
Mumbai, Maharashtra, India Pilgrim Full time ₹ 3,48,000 per yearThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...
-
Customer Support Associate
2 weeks ago
Mumbai, Maharashtra, India FITB Full time ₹ 3,00,000 - ₹ 3,50,000 per yearAs a Customer Support Associate (CSA) for the International Voice and Backend Process at Pune - Kharadi location, your role will involve handling customer queries and providing support through both voice and backend channels. We are specifically seeking Graduates with excellent verbal communication skills in English to join our team. Key Responsibilities: -...
-
Customer Support Associate
6 hours ago
Mumbai, Maharashtra, India Organo Mart Full time ₹ 2,40,000 - ₹ 3,60,000 per yearExperience - Fresher to 1 yearsalary -2.4lpa+IncentivesRole DescriptionThis is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves...
-
Customer Support Associates
1 week ago
Mumbai, Maharashtra, India Eteam Full time ₹ 19,000 - ₹ 21,500 per yearWe are looking for Customer Support Associates (CSA) to join in Chandiwali, Mumbai. This is your chance to kick-start or grow your career in the fast-paced financial services domain while being part of a global brand.Why this role is exciting: Work with a market leader in BFSI & stock market support. Build your career with a global brand a name recognized...
-
bu head
7 days ago
Mumbai, Maharashtra, India Cute Pharma Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBU HEAD - CARDIO DIABETO - MUMBAI - SALES&MARKETING - 60 LPABU HEAD - CNS - MUMBAI - SALES&MARKETING - 60 LPABU HEAD - OTC- MUMBAI - SALES&MARKETING .-30 LPANSM - OPTHAL - MUMBAI - SALES- MUMBAI- 45 LPANSM - DERMA -MUMBAI - SALES- MUMBAI - CTC 40 LPAAbout Us:Cute Pharma Recruitment Services is a dedicated placement and talent solutions provider exclusively...
