Operations - Intern | BU: Working Professional

7 days ago

Mumbai, Maharashtra, India upGrad International Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Designation- Operations/Program Ops - Intern

BU- Working Professional

Location- Mumbai (Andheri-Marol)

Salary- 25K per month

Shift Details- Mon - Fri (Hybrid)

Timings- 10:30 pm to 7:30 pm

Role Description:

We are looking for a Program Ops Intern to support our Program Ops Team. You will assist in managing website content and landing pages (HubSpot), perform grammar checks, conduct information audits, and ensure a smooth user experience. You will also work on program collaterals (brochures, emails, offer letters), support program launches, and handle product/tech-related queries. This role involves close collaboration with multiple teams and provides great exposure to project management and communication.

Key Responsibilities:

  • Create and maintain website pages and landing pages on HubSpot.
  • Review and edit website content for grammar, accuracy, and brand alignment.
  • Conduct quality audits to identify and fix errors.
  • Test website program flow and flag user experience issues.
  • Update program collaterals (brochures, emails, offer letters).
  • Support program launches and ongoing project tasks.
  • Assist with product/tech queries and stakeholder communication.
  • Provide occasional design support in collaboration with the design team.

Skills & Qualifications:

  • Graduate or higher qualification.
  • Strong attention to detail and organizational skills.
  • Excellent written and verbal communication skills.
  • Proficiency with MS Office; knowledge of HubSpot (or similar CMS) is a plus.
  • Ability to adapt quickly, manage deadlines, and work in a fast-paced environment.
  • Interest in product and project management is desirable.

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