Customer Support Officer

1 week ago

Pune, Maharashtra, India Tuv Full time ₹ 1,04,000 - ₹ 1,30,878 per year

JOB SPECIFICATION :

JOB TITLEJr. Officer Customer Support / Officer Customer SupportLOCATIONFood Lab - PuneDEPARTMENTCustomer SupportEXPERIENCE2 3 yearsQUALIFICATIONGraduate in any subjectJOB RESPONSIBILITY

  1. Registration of samples in LIMS software (Typing speed & MS office knowledge required)
  2. Taking print outs of Allotment & CA
  3. Submit hard copies of allotments & contract agreement to respective department along with samples
  4. Masking & labeling the samples
  5. Preparation of proforma invoices & Acknowledgements in LIMS
  6. Convert all proforma invoices & Acknowledgements in pdf format from LIMS, save in one folder & send soft copies to respective customer immediately after registration
  7. If any reply recd. from customer, same to be forwarded to concern team or revert to customer directly
  8. Update the daily sample tracker on daily basis
  9. Download test reports from LIMS, make changes in word file as per QA report & pdf file to be sent to customer by email

ATTRIBUTESRequire Good knowledge of computer

Typing Speed

Basic knowledge of Excel / Word

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