Customer Support Officer

2 days ago

Pune, Maharashtra, India Mphasis Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Who are we looking for?

· Graduate
freshers
and experienced candidates with
excellent communication skills

· Analytical skills

For
experienced
: Candidates with 6months-1.5 years of experience in
international voice process
.

Technical Skills:

· Operating the computer- Intermediate

· MS Office - Intermediate

· Avaya/Phone Operating skills – Beginner

· Fluent in Spoken and written English with effective Business Communication

· Communication in neutral accent over phone

· Active listening and probing skills

· Basic knowledge of Insurance

Process Skills:

· Respond to customer queries via inbound/outbound calls and emails within defined SLA's

· Record interaction using client system with proper classification

· Refer Knowledge base and perform task as per defined process

· Follow up and closure of interactions to ensure customer satisfaction

· Passionate about customer service

· Comfortable with Rotational shifts, extended working hours and weekly offs.

· Candidate should clear the V&A and online typing tests

Behavioral Skills
:

· Positive energy

· Positive attitude

· Self- learner

Qualification:

· Any Graduate, Freshers can apply

Shift:
US shift (5 days working with fixed weekoffs on Saturdays and Sundays)

Transportation:
Two-way cab available on certain KMs radius.

  • Customer Support Officer

    1 week ago

    Pune, Maharashtra, India Tuv Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    JOB SPECIFICATION : JOB TITLEJr. Officer Customer Support / Officer Customer SupportLOCATIONFood Lab - PuneDEPARTMENTCustomer SupportEXPERIENCE2 3 yearsQUALIFICATIONGraduate in any subjectJOB RESPONSIBILITYRegistration of samples in LIMS software (Typing speed & MS office knowledge required)Taking print outs of Allotment & CASubmit hard copies of allotments...

  • Customer Support Officer

    5 days ago

    Pune, Maharashtra, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Support Officer Job Description Role: Customer Support Officer - BPO Location: Pune/Mangalore Who are we looking for?Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office -...

  • Customer Support Officer

    7 days ago

    Pune, Maharashtra, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Tr Customer Support Officer Job Description Role: Customer Support Officer - BPO Location: Pune/Mangalore Who are we looking for?Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry Analytical skills Technical Skills: Operating the computer- Intermediate MS Office -...

  • Admin Support

    2 weeks ago

    Pune, Maharashtra, India Rudrasiddhi Support Services (opc) Pvt. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Responsibilities:* Manage office operations: administrative support, coordination, travel arrangements* Maintain confidentiality: sensitive information handling* Provide exceptional customer service: front desk duties

  • Customer Support

    2 weeks ago

    Pune, Maharashtra, India Centralogic Full time ₹ 87,000 - ₹ 1,80,000 per year

    Job Title: Customer SupportLocation: Hinjewadi Phase 1, PuneCompany Overview: Join one of the fastest-growing IT services companies, where innovation and cutting-edge technology drive our growth. We deliver scalable, data-driven solutions to global clients.Job Summary:We are seeking a motivated and customer-focused Customer Support Executive to join our...

  • Customer Support

    2 weeks ago

    Pune, Maharashtra, India 2coms Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    SUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...

  • Spanish Customer Support

    2 weeks ago

    Pune, Maharashtra, India r3 Consultant Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Job Title: Spanish Customer Service SpecialistLocation: Pune, IndiaBudget: ₹10 LPAShift: Night Shifts (Flexible)Job Type: Full-TimeJob DescriptionImmediate Joiner PreferredWe are seeking a Spanish Customer Service Specialist to join our dynamic team in Pune. As a key member of our customer support team, you will assist Spanish-speaking customers by...

  • Customer Support Officer

    6 days ago

    Pune, Maharashtra, India, Maharashtra Ileseum Clubs Full time

    We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. As a Customer Support...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India Maxx Infotech Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Hiring Customer Success/Customer Support Associates (Domestic, Insurance Process) in Pune. Work from office, rotational shifts. Freshers & experienced can apply. Excellent English & Hindi required. Location: Kharadi, Pune.

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India Trigent Software Full time ₹ 58,080 per year

    Greetings from Trigent SoftwareHiring fresher and experienced for Customer Support - International Voice**Only candidates who has excellent communication can apply**Role: Customer Support Executive - VoiceMode of Work: Work from OfficeLocation: PuneWorking Days: 5 daysShift: US Rotational shiftQualification: Graduation and UndergraduatesSalary: Upto 4.8...