Customer Support

3 days ago


Pune, Maharashtra, India Mphasis Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Role : Customer Support Officer - BPO

Qualification:

  • Any Graduate, Freshers can apply

Experience - Fresher to 1.5 years

Shift Timings : U.S Shift timings 6.30 PM to 3.30 AM, cab facility will be provided by the company pick up/ drop

Location : Kharadi, Pune

Who are we looking for?

  • Graduate freshers and experienced candidates with excellent communication skills
  • Analytical skills

For experienced: Candidates with 6months-1.5 years of experience in international voice process.

Technical Skills:

  • Operating the computer- Intermediate
  • MS Office - Intermediate
  • Avaya/Phone Operating skills Beginner
  • Fluent in Spoken and written English with effective Business Communication
  • Communication in neutral accent over phone
  • Active listening and probing skills
  • Basic knowledge of Insurance

  • Process Skills:

  • Respond to customer queries via inbound/outbound calls and emails within defined SLAs

  • Record interaction using client system with proper classification
  • Refer Knowledge base and perform task as per defined process
  • Follow up and closure of interactions to ensure customer satisfaction
  • Passionate about customer service
  • Comfortable with Rotational shifts, extended working hours and weekly offs.
  • Candidate should clear the V&A and online typing tests

Behavioral Skills :

  • Positive energy
  • Positive attitude
  • Self- learner

Interested candidates please share us your resume at or call Vignesh


  • Customer Support

    2 weeks ago


    Pune, Maharashtra, India Kirloskar Oil Engines Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location:PuneExperience:12 to 20 year(s)Job Description:Responsible for Business Revenue & Service Solutions Revenue business for the ZoneOwning up P&L responsibility for the zone IncreaseSpares Market Share for the Zone Ensure Spare Parts availability at all Service Touch Points & Maintain First Pick availability of 96% + for the zone Reduction in Number of...

  • Customer support

    17 hours ago


    Pune, Maharashtra, India Eteam Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job descriptionInternational Voice ProcessLocation: /PUNEEXCELLENT COMMUNICATION REQUIREDMinimum experience --6month to 5yearQualification --12th pass can apply with 6month experience in Voice processDetailed Job DetailsOverall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and...

  • Customer Support

    1 week ago


    Pune, Maharashtra, India Tech Mahindra Ltd Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Customer Support - International Voice We're hiring - Process: International Voice (Customer Support) Location: Commerzone IT Park, Yerwada, Pune Why Join Us? - 5 Days Working | 2 Rotational Week-Offs - Night Shift (Graveyard) - Both-Side Cab Facility - Age Limit: Up to 45 Years - Great Career Growth in BPO CTC: Up to ₹5 LPA ...


  • Pune, Maharashtra, India Pristine InfoGlobal Solution. Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionPristine InfoGlobal Solutions serves as the trusted bridge between leading global brands and their customers. We provide exceptional voice-based customer support for dynamic markets in the United States and United Kingdom. Our mission is to turn every interaction into an opportunity to build trust, solve problems, and foster customer...


  • Pune, Maharashtra, India Chakkizza Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive located in Bavdhan, Pune. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, and resolving issues related to our products and services. They will interact with customers via various...


  • Pune, Maharashtra, India Quotient Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We have urgent opening for - Customer SupportIndustry - AMAZON , flip KARTWe are looking for a dedicated and experienced professional to join our team as aCustomer Support Executive. This role requires handling customer queriesthrough a blended process (voice + non-voice) and delivering excellent support forour international customers.Key...


  • Pune, Maharashtra, India Mhaswadkar Electronic Industries Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Role & responsibilitiesProvide timely and accurate customer support via phone, email, and chat.Identify and troubleshoot customer issues, providing effective solutions.Document and track customer interactions and resolutions.Collaborate with other teams to resolve complex issues.Maintain a high level of customer satisfaction through excellent...


  • Pune, Maharashtra, India YS Brands Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Position: Customer Support Executive & Online Sales SupportLocation: PuneExperience: 1–2 YearsSalary Range: ₹15,000 – ₹20,000 Per monthRole OverviewWe are looking for a proactive and customer-focused Customer Support Executive & Online Sales Support professional to engage with customers across online and telephonic channels. The role involves...


  • Pune, Maharashtra, India Techprexis Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Job Title: Customer Support AdvisorJob Type: Full-timeAbout Transcom:Transcom is a global leader in customer experience services, delivering customer care, sales, and technical support across various industries. We are passionate about innovation, diversity, and creating an inclusive work environment. Join us in Pune and be a part of our vibrant team where...


  • Pune, Maharashtra, India Vaishvik Shodh Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Support ManagerQualification:MBA (Preferred)Key Responsibilities:Lead and manage the customer support function with strong proficiency in communication and negotiation.Train and mentor the support team to effectively deliver admission pitches and handle parent queries with professionalism.Engage directly with parents for admission...