Call centre representative

Job TitleWe are seeking a proactive and experienced Call Centre Team Lead to manage a team of executives handling Background Verification (BGV) processes, including employment, education, and address verifications.This role requires strong leadership, process adherence, and excellent communication skills to ensure timely and accurate case closures while...

Job descriptionRole & responsibilitiesCustomer Support Manage inbound/outbound international calls, resolve queries, provide accurate information, and ensure first-call resolution.Service Excellence Deliver high-quality support ensuring SLAs such as call handling time, response time, and customer satisfaction are met.Issue Resolution Troubleshoot customer...

Key Role in a High-Performance Contact CentreThe Call Centre Manager plays a vital role in the success of our high-performance contact centre. This is a leadership position that requires exceptional skills and expertise to drive performance, ensure quality service, and lead a team of experienced professionals.The ideal candidate will be responsible for...

Shriram Value, A captive Unit of Indias largest NBFCLooking for Sales trainer- Perungudi location.Languages- Kannada and telugu preferred .Salary - As per company normsPlease find the Job details below.Plans, conducts, coordinates and implements a comprehensive training program for trainees. Training components will be geared toward new hires, existing staff...

We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

Job Opportunity", "Are you a customer service expert looking for a new challenge? We have an exciting opportunity for a skilled professional to join our team as a contact centre representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers through various communication...

1.Conduct cold calls to potential US clients.2.Qualify leads, gather prospect information, and schedule appointments.3. Maintain call records and update CRM.4. Meet targets for calls and lead qualification5. Represent LexDash with professionalism Required Candidate profile1.English communication: Outstanding verbal skills are essential; a US/neutral accent...

The role of a Telecaller involves making outbound calls to potential customers, explaining products or services clearly, and following up on leads while maintaining accurate call records.Key Responsibilities:Initiate contact with prospective customers through phone callsClearly communicate product offerings or servicesMaintain thorough records of...

Job Summary:We are seeking a Call Center Representative who will serve as a liaison between our company and its current and potential customers. The ideal candidate will take full ownership of resolving customer issues and inquiries efficiently, with customer satisfaction at the heart of every interaction and decision.Roles & Responsibilities:Manage a high...

Company DescriptionGigabucks Solutions specializes in delivering top-tier business process outsourcing solutions for international clients. With a strong presence in the UK, US, and India, we help businesses optimize operations, reduce costs, and achieve consistent growth. Our services include customer support, lead generation, virtual assistance, data...