Relationship Officer

5 days ago

India Ujjivan small finance bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year
Relationship Officer-Micro Mortgages - Modinagar & Meerut

Multiple locations

Department

NORTH BUSINESS

Job posted on

Aug 12, 2025

Employee Type

Permanent

Experience range (Years)

1 year - 6 years

Business/ Financials

  • Achieve the set targets on MLAP Loans in terms of open market acquisition and existing potential customer conversion

  • Maintain database of the prospects, meet select prospects and manage the relationship thereafter

  • Attend X (to be defined) number of prospects in a day/week/month to generate leads and references for MLAP Loans

  • Should be ready to travel extensively across the catchment area of the location to build the base of business

Customer (Both Internal & External)

  • Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish professional relationship with them, with a long-term perspective

  • Guarantee confidential treatment of all the information gathered from customers and demonstrate the highest order of integrity as per the code of conduct of the organization

Internal Process

  • Carry out the pre and post-loan activities related to MLAP Loans, perform simple financial analysis, present the loan applications to the sanctioning committee by adhering to the set TAT & prioritize the repayment of loans to preserve the portfolio quality

  • Visit the customer's business and home to do the assessment/evaluation, following the "Product Policy" procedures.

  • Coordinate with the credit department in case of identifying discrepancies or problems in customer's information, reports, etc. through Cluster Manager – MLAP

Innovation & Learning

  • Maintain up to date knowledge of MLAP product as well as a working knowledge of other products offered in the branch

  • Inform Cluster Manager – MLAP about the demand in his/her assigned branch catchment as well as on the competition on a regular basis

  • Ensure adherence to training man-days/ mandatory training programs for self

Should be updated with the latest trends in civic and local laws of the location of operation

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