Merchant Services-me Relationship Officer

2 weeks ago

India HDFC Bank Full time

**Group Company**: HDFC Bank Limited

**Designation**: Merchant Services-ME Relationship Officer - Vyapar RO (152_795_100158)

**Office Location**: GANDHINAGAR-GUJARAT, GANDHINAGAR-GUJARAT

**Position description**:
Merchant Services-ME Relationship Officer - Vyapar RO

**Primary Responsibilities**:

- Relationship Officer will be responsible for ensuring engagement & Visitation of all Digital portfolio merchants assigned.
- Vyapar Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competition,
- maintaining complete volume share for both POS & UPI, upselling Soundbox / POS etc. & cross-sell.
- Vyapar Relationship Officer must ensure EMI enablement and activation in all Merchants into EMI business segments like electronics, mobile etc.
- To achieve Merchant Acquiring product & Cross-sell targets as Defined by management month on month.
- To source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from the portfolio basis expansions by the existing merchants
- (New outlet/New business line), self-employed segments, existing customer leads.
- To create an additional income line & eventually make the merchants more profitable to business, Relationship Officer must ensure increased cross-sell penetration inportfolio merchants basis benchmark
- Relationship Officer must ensure daily login to Sales Automation Software (Vymo/CRM) & ensure calling out to customers for cross-sell, Portfolio enhancement, Visit updates etc.
- The Relationship Officer will be responsible for ensuring 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time.
- Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only.
- Relationship Officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered to.

**Additional Responsibilities**:

- Cross Sell - CC, CASA, Asset, TPP etc.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree
- **Field specialization**: Commerce
- **Academic score**: Pass
- **Institution tier**: Any

**Required Certification/s**:
NA

**Required Training/s**:
Basic product and process training

**Required work experience**
- **Industry**: Banking preferred - but not a constraint
- **Role**: Any
- **Years of experience**: 0 to 3

**Key Performance Indicators**:
Sales Profile

**Required Competencies**:
Flair for sales and go getter attitude, Good Communication skills, tech savvy

**Required Knowledge**:
**Required Skills**:
Good communication and interpersonal skills, Time management, disciplined sales approach

**Required abilities**
- **Physical**: Sales call and field visits..

**Specific requirements**
- **Travel**: Local travel for customer meetings
- **Vehicle**: Preferred(At least two wheeler)
- **Work Permit**: NA

**Other details**
- **Pay Rate**: As per industry norms and labour laws
- **Contract Types**: Permanent
- **Time Constraints**: None
- **Compliance Related**: As per Bank's laid down policies
- **Union Affiliation**: NA

  • Merchant Services-me Relationship Officer

    2 weeks ago

    India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Merchant Services-ME Relationship Officer - Vyapar RO (152_1191_100158) **Office Location**: Veraval Road, Keshod **Position description**: Merchant Services-ME Relationship Officer - Vyapar RO **Primary Responsibilities**: - Relationship Officer will be responsible for ensuring engagement &...

  • Merchant Services-me Sales Officer

    1 week ago

    India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Merchant Services-ME Sales Officer - SO **Office Location**: Shrivardhan Shrivardhan (Branch) **Position description**: Merchant Services-ME Sales Officer - SO **Primary Responsibilities**: - To achieve Merchant Acquiring product & Cross-sell targets as defined by management month on month. - To...

  • Merchant Success Specialist

    2 weeks ago

    Remote - India ShipBob, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Remote in India Role Description: The Merchant Success Specialist (MSS-EU market) will join ShipBob's growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSS will manage a portfolio of Shipbob's medium size...

  • Merchant Care Specialist

    2 weeks ago

    Remote - India ShipBob, Inc. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Location: Remote (India) – Candidates must be based in Delhi NCR Role Description: As a Merchant Care Specialist at ShipBob, you will play a crucial role in enhancing the merchant experience by providing resolution-oriented support across chat, email, and phone as needed, ensuring flexibility across all communication channels in a 24/7 support...

  • Merchant navy

    4 days ago

    Mumbai, India WARRIOR MARINE SERVICES LTD Full time

    Job Description Company Description WARRIOR MARINE SERVICES LTD is a maritime company based in MUMBAI. The company specializes in providing a full range of marine services. Known for its dedication to quality and safety, WARRIOR MARINE SERVICES LTD serves clients globally. Our operations are conducted with a high level of professionalism and expertise to...

  • MES project manager

    2 weeks ago

    India Capgemini Engineering Full time

    Must Have experience: Experience implementing MES.Job Description -• Minimum 12+ years of professional experience is MES domain required• Proven record of planning and delivering complex projects• Experience managing remote project teams desired• Experience and proficiency in Microsoft Project• Demonstrated experience in full project management...

  • Sr Staff Experience Designer, Merchant

    1 day ago

    India PayPal Full time

    Job Description The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided...

  • Regional Manager, Amazon Pay, Offline Merchants

    2 weeks ago

    India Amazon Music Full time

    Job DescriptionDESCRIPTIONAmazon Pay seeks a dynamic Regional Sales Head to drive its rapidly growing Offline Payments business in India. This role will lead the strategic expansion of Amazon Pay's merchant network and strengthen its market presence in the region.The ideal candidate will spearhead merchant acquisition and engagement strategies, focusing on...

  • Sr Designer, Merchant Agentic Integrations

    2 weeks ago

    India PayPal Full time

    Job DescriptionThe CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided...

  • Customer Relationship Officer

    1 week ago

    India Manki Job Staffing Services Full time

    **Job Overview**: **customer Relationship officer**: **Pune**: - Job Location:Vimannagar - Experience:1-2 years - Salary: upto 20k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:2 we are looking for customer relationship officer,who have execellent communication skill and prblem solving skill **Required Skills**: communication...