Key Account Manager
6 days ago
Company Description
Losung360 "SHIPMAXX" Pvt Ltd is a premier provider of end-to-end logistics and supply chain solutions across India, specializing in warehousing, transportation, third-party logistics (3PL), and innovative SaaS-based logistics technology. With extensive expertise in e-commerce enablement, Losung360 delivers tailored solutions for industries like e-commerce, retail, FMCG, automotive, pharma, and manufacturing. Our offerings include Full Truckload (FTL) transport services, multi-client warehousing, and customized distribution strategies, supported by a highly skilled operations team and data-driven processes. We also developed ShipMaxx, a SaaS platform that integrates 3PL courier services for D2C brands, simplifying and optimizing last-mile delivery operations. At Losung360, we aim to empower businesses with cutting-edge logistics solutions that elevate efficiency, speed, and customer satisfaction.
Role Description
This is a full-time, on-site role based in Gurgaon for a Key Account Manager. The role involves managing and developing relationships with key accounts, understanding client needs, and ensuring customer satisfaction. Day-to-day responsibilities include fostering long-term business partnerships, driving account growth, creating and executing business plans, and collaborating with internal teams to meet client objectives. The Key Account Manager will act as the primary point of contact for key clients, ensuring seamless service delivery and strategic alignment to support business goals.
Qualifications
- Proven skills in Key Account Management and ability to develop lasting relationships with clients
- Strong Analytical Skills and Business Planning capabilities to support data-driven decision-making
- Experience in Customer Service and the ability to address and resolve client concerns effectively
- Demonstrated ability to manage and grow key accounts, contributing to overall business success
- Excellent communication, negotiation, and interpersonal skills
- Proficiency in leveraging technology or software platforms in logistics or related fields is a plus
- Bachelor's degree in Business Administration, Logistics, or a related field; relevant experience in logistics or supply chain management is an advantage
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