Financial Analyst- Voice process

1 week ago


Gurgaon, Haryana, India AIS business solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Note- This is a night shift job and we are looking for immediately available candidates.

Required Skills

  • Fluency in English
  • International calling experience
  • Minimum 1year of experience in voice process is required

Role & responsibilities

This is a full-time on-site role for a Global Customer Support located in Gurugram

  • Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.
  • Address customer concerns, resolve problems, and ensure customer satisfaction.
  • Handle customer complaints professionally and escalate issues when necessary.
  • Communicate effectively with customers, colleagues, and other departments within the organization.
  • Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

Perks and benefits

  • Night meal
  • Both side cabs within Gurgaon city
  • Group medical insurance


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