
Financial Analyst- Voice process
2 weeks ago
Note- This is a night shift job and we are looking for immediately available candidates.
Required Skills
- Fluency in English
- International calling experience
- Minimum 1year of experience in voice process is required
Role & responsibilities
This is a full-time on-site role for a Global Customer Support located in Gurugram
- Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.
- Address customer concerns, resolve problems, and ensure customer satisfaction.
- Handle customer complaints professionally and escalate issues when necessary.
- Communicate effectively with customers, colleagues, and other departments within the organization.
- Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.
Perks and benefits
- Night meal
- Both side cabs within Gurgaon city
- Group medical insurance
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