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Financial Analyst

2 weeks ago

Gurgaon, Haryana, India ACS Consultancy Services Inc Full time

Job tittle- Financial Analyst - Voice

both side cab - gurgaon only

location - iffco chowk - sector 18

budget upto - 4.5 lpa

  • Group medical insurance / healthcare / insurance /mortgage /debt

Job description

Note- This is a night shift job and we are looking for immediately available candidates.

Required Skills

  • Fluency in English

  • International calling experience

  • Minimum 1-5 year of experience in voice process is required

Role & responsibilities

  • This is a full-time on-site role for a Global Customer Support located in Gurugram

  • Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.

  • Address customer concerns, resolve problems, and ensure customer satisfaction.

  • Handle customer complaints professionally and escalate issues when necessary.

  • Communicate effectively with customers, colleagues, and other departments within the organization.

  • Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

Job Types: Full-time, Permanent

Pay: ₹22, ₹40,000.00 per month

Benefits:

  • Commuter assistance
  • Paid sick time
  • Paid time off

Application Question(s):

  • comfortable with night shift

Experience:

  • any international voice: 1 year (Preferred)

Work Location: In person