Hiring For VRM Channel

2 weeks ago

Dombivli Navi Mumbai Thane, India Kotak Life Insurance Full time ₹ 5,40,000 - ₹ 12,00,000 per year

Greetings from Kotak Life Insurance

We are Currently hiring For a Unit Manager in VRM Channel ( Virtual Relationship Manager).

If you are interested in sales and want to earn good incentives along with career then share your resume on kli.krunali- or call on

Location: Thane

Key Responsibilities:

  • Handle insurance leads exclusively by conducting calls to sell insurance products, leveraging relevant experience from similar roles in competitor organizations.
  • Drive insurance sales with assigned customers mapped to the VRM.
  • Deliver outcomes aligned with key metrics such as NPS, service levels, service quality, and sales performance.
  • Ensure high-quality communication while meeting productivity and service benchmarks.
  • Provide a consistent and delightful customer service experience, ensuring timely resolution of queries and issues.
  • Adhere to information security protocols and quality process standards.
  • Stay updated and comply with any process-related updates or changes.
  • Actively implement feedback from Team Leaders, or Quality Analysts to enhance performance.

Job Requirements:

  • Minimum educational qualification: Graduate.
  • Employment gaps exceeding one month are not acceptable.
  • A minimum of one year of tenure in the current organization is mandatory.
  • Strong conversational and English communication skills are essential.

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