Production Engineering Technical Lead

3 days ago

Bengaluru, Karnataka, India Cisco Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Production Engineering Technical Lead | Kubernetes, Microservices (Development in GO/Python), CI/CD

Meet Your Team

  • We are looking for an inspiring innovator, mentor, and coach who is conversant and passionate about emerging opportunities to be part of a software development team, building the Next Generation Service for our fellow Cisco Engineers. Help us design, build and deploy a microservices-based private cloud, delivering state-of-the-art: opensource, 3rd party and custom-designed applications for our users. We are at an exciting stage of this journey and looking for a passionate, innovative and action-oriented engineering leader who wants to be part of the team building a Next Generation Developer Experience at Cisco.

Your Impact

We are seeking an experienced and highly motivated Production Engineering Technical Lead to oversee the development, optimization, and maintenance of our production systems. The ideal candidate will play a key role in ensuring system reliability, scalability, and performance while collaborating with cross-functional teams to drive technical excellence.

Minimum Requirement

  • Design, implement, and maintain scalable, highly available, and fault-tolerant systems in cloud environments
  • Optimize the performance, cost, and efficiency of cloud infrastructure by leveraging cloud-native tools and services.
  • Supervise infrastructure and applications to ensure optimal performance, availability, and security.
  • Troubleshoot production issues in infrastructure platforms, applications, and services, including root cause analysis and resolution.
  • Implement automated monitoring and alerting to identify performance bottlenecks and downtime before it impacts users.
  • Collaborate with Devx application teams to automate and streamline the deployment of applications and updates to production environments using CI/CD pipelines.
  • Ensure smooth and efficient release management, including managing environment configurations and ensuring minimal downtime during production releases.
  • Maintain version control and manage rollback strategies for production releases.
  • Participate in on-call rotations to provide 24/7 production support for critical incidents in the cloud platform.
  • Lead incident management processes, including troubleshooting, escalation, and resolution of production issues.
  • Document incidents and solutions for future reference and continuous improvement.

Minimum Qualification:

  • BS/MS in Computer Science
  • At least 12+ years of experience includes years of experience in production engineering, site reliability, or a similar role.
  • In-depth experience with Container platforms such as Google Anthos.
  • Strong understanding of networking, containers (e.g., Docker, Kubernetes), microservices architectures and distributed systems. Proficient in CI/CD tools (e.g., Jenkins, ArgoCD) and version control systems (e.g., Github).
  • Strong understanding of CI/CD pipelines, observability (monitoring, logging, tracing), and incident management frameworks.
  • Excellent problem-solving skills, with the ability to diagnose and resolve complex production issues.
  • Strong communication and leadership skills, with a track record of driving technical initiatives.

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