
Customer Support Associate
6 days ago
Key Responsibilities:
- Greet walk-in customers and build strong customer relationships.
- Understand customer needs, explain product features, and recommend suitable solutions.
- Drive sales conversion through excellent product knowledge and consultative selling.
- Handle customer queries, manage objections, and ensure high levels of customer satisfaction.
- Manage in-store displays, stock upkeep, and ensure the store is customer-ready at all times.
- Follow up with customers on inquiries, quotations, and post-sale services.
- Capture customer data accurately in the CRM for follow-ups and relationship management.
- Achieve sales targets and contribute to store performance.
Desired Candidate Profile:
- Graduate in any discipline.
- 1–3 years experience in premium retail, furniture, mattress, or consumer durables is preferred.
- Strong communication and interpersonal skills.
- Customer-focused attitude with a consultative approach to sales.
- Fluency in English and local language.
- Positive attitude and willingness to learn.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Required)
Work Location: In person
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