Service Desk Engineers

2 days ago

Chennai Tamil Nadu India Excelencia iTech Consulting Full time ₹ 30,00,000 - ₹ 60,00,000 per year

Technical Support and End -User Administration - 100%1.    Providefirst level Service Desk support to Internal employees.2.    Providesphone support for end user problems and requests.3.    Diagnose hardware, software, and business application issues. Usesappropriate problem recognition, research, isolation, and resolution steps.5.    Performcomputer hardware and software related repairs. Performwireless device troubleshooting. Keeps detailed record of customer conversationand troubleshooting steps to resolve an issue.8.    Providessupport for facility, remote facility, and home -based users to  globalemployees.9.    Monitorsand responds to ticketing system assignments. Assists with training and educating customers ondesktop applications, software\hardware platforms. 11. Escalates both end -user and IT infrastructureissues when needed, notifying appropriate IT resources and Service Deskleadership.12. Basic user support for network accounts,computer accounts, and business application accounts.13.  Createsand maintains standard operating procedures and knowledge base articles.14. Participates in on -callrotation of Service Desk after hours/weekend support for urgent and escalatedissues.       

  • IT Support Specialist

    5 days ago

    India Mint Service Desk Full time

    IT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...

  • Service Desk Manager

    2 weeks ago

    tamil nadu, India HCLTech Full time

    Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

  • Service Desk Manager

    2 weeks ago

    tamil nadu, India HCLTech Full time

    Role: Service Desk Manager Exp: 15+ years Location: Chennai / Noida JOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...

  • IT Service Desk Manager

    5 days ago

    tamil nadu, India Hectae Analytics and Software Solutions Full time

    About the Role:We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Deskfunction. This role will oversee IT Service Desk support quality, drive service excellence,and support team performance across our Service Desk operations. You’ll be responsible formonitoring ticket quality, delivering actionable feedback, and partnering with...

  • Customer Service Desk

    4 days ago

    Chennai, Tamil Nadu, India Quess Corp Limited Full time

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  • Service Desk

    4 days ago

    India SmarTek21 Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for experienced Service Desk & End User Support Engineers to provide Level 1 and Level 2 technical support across the enterprise. This role is critical in ensuring uninterrupted productivity for end users by delivering efficient support across service desk operations, basic infrastructure troubleshooting, including Virtual Desktop...

  • E000 Desk Engineer –l2

    2 weeks ago

    Chennai, Tamil Nadu, India Teknowiz Full time

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    3 weeks ago

    Chennai, Tamil Nadu, India Fujitsu Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • Service Desk Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Dovel Technologies Full time

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    2 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...