Service Desk Engineers

1 day ago

Chennai Tamil Nadu India Excelencia iTech Consulting Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Technical Support and End -User Administration - 100%1.    Providefirst level Service Desk support to Internal employees.2.    Providesphone support for end user problems and requests.3.    Diagnose hardware, software, and business application issues. Usesappropriate problem recognition, research, isolation, and resolution steps.5.    Performcomputer hardware and software related repairs. Performwireless device troubleshooting. Keeps detailed record of customer conversationand troubleshooting steps to resolve an issue.8.    Providessupport for facility, remote facility, and home -based users to  globalemployees.9.    Monitorsand responds to ticketing system assignments. Assists with training and educating customers ondesktop applications, software\hardware platforms. 11. Escalates both end -user and IT infrastructureissues when needed, notifying appropriate IT resources and Service Deskleadership.12. Basic user support for network accounts,computer accounts, and business application accounts.13.  Createsand maintains standard operating procedures and knowledge base articles.14. Participates in on -callrotation of Service Desk after hours/weekend support for urgent and escalatedissues.       

  • IT Support Specialist

    4 weeks ago

    India Mint Service Desk Full time

    IT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...

  • IT Service Desk Engineer

    1 day ago

    Chennai, India @ Six Sigma Full time

    Job Details Organisation Name Pontoon Solutions Private Limited About Organisation Master Service Provider for tcs Requirement Type Permanent Job Title IT Service Desk Engineer Job Level Middle Management Job Description No. of Openings 2 Job Domain ITIS Experience - Minimum - Maximum Service Desk Engineer Expected Date Of Joining Joining Time 15 Days Salary...

  • IT Service Desk

    1 week ago

    Chennai, Tamil Nadu, India Desirous Global Consulting Full time

    IT Full-Time Job ID: DGC00652 Chennai, Tamil Nadu 1-4 Yrs ₹02 - ₹05 Yearly **Job description** Sysnet Global Technologies Pvt Ltd is looking for IT Service Desk to join our dynamic team and embark on a rewarding career journey. - As an IT Service Desk Specialist, you will be the first point of contact for end-users seeking technical assistance - Your...

  • Service Desk Analyst

    3 days ago

    Chennai, Tamil Nadu, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • IT Service Desk

    1 week ago

    Chennai, Tamil Nadu, India Sysnet Global Technologies Pvt.Ltd Full time

    **Service Desk Executive** **Level** **L1** **Communication** Good (Verbal/Written) **Experience Range** 2 -3 Years **Required Skills Set** Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request,...

  • Service Desk Analyst

    3 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • Service Desk Engineer

    2 weeks ago

    Chennai, India Axiom Software Solutions Limited Full time

    A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities: Troubleshooting hardware, software, network, and system issues....

  • Service Desk Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • Service Desk

    2 weeks ago

    tamil nadu, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Experience Range: 3 – 8 YrsLocation - Bengaluru/ChennaiWhat we are looking forMust HaveShould be customer centric and understand the Service Desk (SD) support function....

  • IT Service Desk

    4 days ago

    Coimbatore, Tamil Nadu, India C Cube Consultant Full time

    **Hiring for Service Desk - Call / whats app 7420010192.** Education - Graduates We are seeking a highly motivated and technically skilled IT Service Desk Agent to join our team. As an IT Service Desk Agent, you will be the primary point of contact for our internal customers, providing technical support and resolving IT-related issues in a timely and...