Customer Service Desk

**Hiring for Service Desk - Call / whats app 7420010192.** Education - Graduates We are seeking a highly motivated and technically skilled IT Service Desk Agent to join our team. As an IT Service Desk Agent, you will be the primary point of contact for our internal customers, providing technical support and resolving IT-related issues in a timely and...

2 - 3 Years - 1 Opening - Chennai **Role description**: We are looking for an experienced **Service Desk Agent** with excellent English communication skills and hands-on expertise in Service Desk operations and Active Directory. In this role, you will work as part of a collaborative team providing **24/7 technical support** in rotational shifts. **Key...

Job Posted On 04-12-2024 20:54:05 Experience Required 4 - 7 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary Description **Responsibilities**: Provide advanced technical support for hardware and software issues Lead the troubleshooting process for critical incidents Mentor and train junior service desk staff Develop and maintain support...

**Service Desk Executive** **Level** **L1** **Communication** Good (Verbal/Written) **Experience Range** 2 -3 Years **Required Skills Set** Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request,...

**Designation **:Senior Consultant/Lead Consultant **Job Description: 10+ years of experience - Administer & Create Workflow in tool to Eliminate the Potential Incidents even before they hit the Service Desk from data points available in analyzed reports and Metrics. - Administration of Chat Bot Applications so as to ensure that the repetitive and mundane...

Management Level I **Business Division: P&E** **Business Function / Department: P&E GSD** **Job Title: Service Desk Trainee** **Reporting to (Job Title): IT Service Desk Shift Lead** **Date: 1st Nov 2024** Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

About the Role:We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Deskfunction . This role will oversee IT Service Desk support quality, drive service excellence,and support team performance across our Service Desk operations. You'll be responsible formonitoring ticket quality, delivering actionable feedback, and partnering with...

**Profile - Service Desk Agent (L1 Support)** **Certifications (preferred)**: - CompTIA A+**: - ITIL 4 Foundation**: - Cisco CCNA** **Experience Required - 2Y - 4Y Max** **Location** - Chennai **Key Responsibilities**: **1. Incident Management**: - Receive, log, and categorize incoming incidents and service requests. - Troubleshoot and resolve...

Job Function: IT & Solutions The role: **Join Our Team as an Analyst - IT & Solutions - ServiceDesk** At SoftwareOne, we offer an exceptionally outstanding opportunity to work in a dynamic and forward-thinking environment. As an Analyst in our IT & Solutions ServiceDesk, you will play a crucial role in ensuring the flawless operation and support of our IT...