Service Desk

**What's this role about? **Here's how you'll contribute**: You'll do this by: Core Skills: Desired Skills: **How we’d like you to lead**: JD - **Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in...

PFB the Roles & Responsibilities of AMS team: 1) Service Desk Knowledge and strong communication 2) Call handling experience 3) Remote Team coordination with multiple 4) Must have strong communication skills (mandatory) 4) Basic2Average / Basic2Moderate understanding of coding (DOTNET) 5) Basic2Average / Basic2Moderate understanding of Database and SQL...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Agent Service Desk-35999 **Profession** Service Operations **Work Location** Middle East, India & Africa-Jordan-Amman **Schedule** Full-time Description **PURPOSE**: The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed...

Job Description Service Desk Analyst Location: PAN India Experience: 24 years Choosing Capgemini means choosing a place where youll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience...

Job Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all...

Job Description Key Responsibility Areas (KRA) Designation: Service Desk Executive Location: Gurugram Experience: Minimum 2 years 1. Service Desk and IT Support Responsible for logging IT issues through phone, email, chat, and web portal. Log, track, and resolve incidents using Manage Engine and ADX tools. Assign tasks to engineers and ensure timely...

Job Summary **Experience**: 1-6 years **Location**: Bangalore Shift - US shifts **Notice period**: Immediate - 15 days Position Overview EXCELLENT COMMUNICATION IS MANDATORY RRT Associate is responsible to perform diagnostics, resolve problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the...

**Purpose** **Key Responsibilities** - Ability to analyse incoming incidents, service requests and provide support. Close the issues with appropriate methods, in line with predefined processes. - Take ownership manage the all related incidents to closure; involving other teams and support as required. - Actively manage the open incidents in the Service Desk...