Presales Executive
2 days ago
Job Responsibilities: Pre-Sales Executive (Real Estate)
Primary Objective:
To generate, qualify, and nurture leads through effective communication and coordination, ensuring smooth handover of prospective clients to the sales team for closure.
Key Responsibilities:Lead Management· Handle inbound and outbound calls, emails, and inquiries from property portals, campaigns, and referrals.
· Qualify leads based on their requirements, budget, location preference, and buying timeline.
· Maintain and update the CRM database regularly with accurate client details and interaction history.
Client Interaction· Understand client needs and recommend suitable projects or properties.
· Provide preliminary project details, brochures, pricing, and amenities information.
· Schedule site visits and coordinate with the on-ground sales team for follow-up.
Coordination· Liaise between marketing and sales teams to ensure smooth communication of campaign leads.
· Track site visit appointments and ensure timely feedback collection.
· Support post-site-visit engagement to keep clients warm until closure.
Reporting & Analysis· Maintain daily/weekly reports of lead generation, follow-ups, and conversions.
· Track performance of lead sources and suggest improvements in campaigns.
Customer Relationship Building· Build trust and rapport with prospective buyers.
· Provide excellent pre-sales customer service to enhance the brand image.
· Handle queries, objections, and initial concerns politely and effectively.
Preferred Skills & Competencies:· Strong communication and interpersonal skills (English, Hindi, and local language).
· Good understanding of real estate projects, market trends, and buyer behavior.
· CRM management and data entry accuracy.
· Confident telephone etiquette and persuasive communication.
· Ability to work in a target-driven, fast-paced environment.
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