International Healthcare Customer Support(Voice Process)
2 weeks ago
- We are hiring for International Healthcare Customer Support.
Role & responsibilities :
Handle outbound calls related to healthcare services within the US healthcare system.
- Proactively reach out to members to provide support, resolve issues, and ensure a positive experience.
- Identify and address varying levels of member complexity and communicate effectively.
- Ensure strict compliance with HIPAA regulations and other healthcare-related guidelines.
- Resolve member inquiries efficiently and professionally, escalating complex cases as required.
Preferred candidate profile
- Proven experience in outbound voice processes, preferably in the US healthcare sector.
- Strong verbal and written communication skills with a focus on empathy and professionalism.
- International Customer support experience is a must.
- Should be comfortable to work from office
- Should be comfortable working in US shift.
To apply share your cv at
or Call/ Whatsapp @ Pragati on
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