International Healthcare Customer Support(Voice Process)

2 days ago

Bangalore Rural Bengaluru, India Careernet Full time ₹ 4,00,000 - ₹ 8,00,000 per year
  • We are hiring for International Healthcare Customer Support.

Role & responsibilities :

Handle outbound calls related to healthcare services within the US healthcare system.

  • Proactively reach out to members to provide support, resolve issues, and ensure a positive experience.
  • Identify and address varying levels of member complexity and communicate effectively.
  • Ensure strict compliance with HIPAA regulations and other healthcare-related guidelines.
  • Resolve member inquiries efficiently and professionally, escalating complex cases as required.

Preferred candidate profile

  • Proven experience in outbound voice processes, preferably in the US healthcare sector.
  • Strong verbal and written communication skills with a focus on empathy and professionalism.
  • International Customer support experience is a must.
  • Should be comfortable to work from office
  • Should be comfortable working in US shift.

To apply share your cv at

or Call/ Whatsapp @ Pragati on

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