International Voice Process Agent

22 hours ago

Frazer town Bengaluru, India International Center for Strategic Alliances Full time ₹ 9,00,000 - ₹ 12,00,000 per year

e are looking for highly skilled professionals with excellent English communication skills to join our international healthcare voice process team. This role involves interacting with customers and healthcare providers based overseas, handling queries, and ensuring accurate, efficient support in line with compliance standards.

  • Key ResponsibilitiesHandle inbound and outbound calls for healthcare-related services.
  • Accurately document patient and provider information in the system.
  • Resolve queries related to medical claims, insurance, billing, and appointments.
  • Maintain a high level of professionalism and empathy while dealing with sensitive healthcare data.
  • Meet process targets related to quality, productivity, and customer satisfaction.
  • Adhere strictly to HIPAA and other relevant healthcare regulations.
  • Collaborate with team leads and quality teams to continuously improve performance.
  • RequirementsExcellent English communication skills – both verbal and written (mandatory).
  • Prior experience in an international voice process, preferably in healthcare, is an advantage.
  • Willingness to work night shifts aligned to US/UK time zones.
  • Strong active listening and problem-solving skills.
  • Basic computer proficiency and ability to work with healthcare software tools.
  • High attention to detail and data accuracy.
  • Minimum qualification: Bachelor's degree or equivalent.
  • Why Join UsOpportunity to work with a global healthcare client base.
  • Professional growth in a high-demand industry.
  • Competitive salary and night shift allowance.
  • Comprehensive training and support.

  • Voice Process

    1 week ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...

  • External Enquiries

    2 weeks ago

    Frazer Town, Bengaluru, Karnataka, India International Center for Strategic Alliances Full time

    **Job Title**: External Enquiries - Non Voice Process **Career Level**: C1 **Location**: Frazer Town, Bangalore **Job Overview** **Key Responsibilities** - Handle external enquiry processes related to financial transactions. - Work with accuracy and speed in a fast-paced environment. - Adhere to compliance and operational guidelines. **Qualifications &...

  • Voice Process Associate- International Voice Exp

    2 weeks ago

    Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • International Voice Process

    3 days ago

    Bengaluru, Karnataka, India Trigent Software Full time ₹ 4,00,000 - ₹ 6,50,000 per year

    Greetings from Trigent SoftwareHiring for Customer Support Executive - International Process**Only candidates who have excellent communication can apply**Role: Customer Support RepresentativeProcess: HR VoiceMode of Work: Work from OfficeLocation: Bangalore (Bellandur)Working Days: 5 daysShift: US ShiftQualification: Graduates (Fresher) & Grads and...

  • Opening For International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India The Job Factory Full time ₹ 2,40,000 - ₹ 4,70,000 per year

    Greetings from The Job Factory Hiring for Technical Support Executive - International voice Process**Only immediate joiners with Graduates and Undergraduates can apply****Only candidates who have excellent communication can apply**For More DetailsCall : HR smitha @ Call or Whatsapp)Email id : Role: Customer Support ExecutiveProcess: Voice processMode of...

  • Spec - Us Voice Process

    1 week ago

    Bengaluru, India Spec- US Voice Process Full time

    Answer inbound calls through Toll free numbers and engage with the customers over the phone while providing education on a wide range of employer sponsored retirement plans. - Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements. - Accurately process transactions such as...

  • International Voice Process Agent

    19 hours ago

    HSR Layout, Bengaluru, India Swatrix Innovations Private Limited Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Hiring: International Voice Process – Night Shift Location: HSR Layout,Bangalore Salary: ₹18,000 – ₹20,000 Requirements: • Excellent English communication • Willing to work night shifts • Experience preferred (freshers can apply) Role: Handle international customer calls, resolve queries & provide support.

  • International Voice Process Agent

    1 day ago

    Marathahalli, Bengaluru, Karnataka, India Bangalore Job Hub Full time

    Customer Support - US customer support Process Location: Bellandur,marthahalli, whitefield Bangalore Shift: Rotational US shifts (5 days working, 2 days off) Transport: One-way cab (8 PM - 6 AM, up to 25 km radius) and Two-Way based on company Eligibility: Education: PUC / Graduate Experience: Minimum 6 months in international voice process (No...

  • International Voice Process Executive

    3 days ago

    Bengaluru, India International Center for Strategic Alliances Full time ₹ 21,000 - ₹ 36,000

    Job Title: International Voice Process ExecutiveLocation: BangaloreDepartment: Customer Support / BPO / Call CenterJob Type: Full-TimeShift: Night Shift / Rotational (based on process)Experience: 0-3 YearsEducation: HSC / Graduate / UndergraduateJob Summary:We are looking for dynamic and customer-focused individuals to join our International Voice Process...

  • International Voice Process Agent

    1 day ago

    Mangammana Palya, Bengaluru, India Genisys Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    An international voice process job involves handling phone-based customer interactions for companies serving overseas markets, focusing on resolving queries, providing product/service information, and ensuring customer satisfaction through inbound and outbound calls. Responsibilities include customer service, maintaining accurate records, meeting performance...