International Voice Process

2 weeks ago


Bengaluru, Karnataka, India Trigent Software Full time ₹ 4,00,000 - ₹ 6,50,000 per year

Greetings from Trigent SoftwareHiring for Customer Support Executive - International Process**Only candidates who have excellent communication can apply**Role: Customer Support RepresentativeProcess: HR VoiceMode of Work: Work from OfficeLocation: Bangalore (Bellandur)Working Days: 5 daysShift: US ShiftQualification: Graduates (Fresher) & Grads and Undergrads (Exp)Salary: Upto 6.5 LPA + IncentivesResponsibility:Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.Create focused communications to reinforce existing processes or introduce new ones.Help manage the tools used for agent communications.Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Bellandur on the basis of US shift.Rounds of Interview: VERSANT > HR > OPSPreferred Candidates Profiles:* Candidate should be comfortable working in US Shift* Candidate should be comfortable working in a Contractual rolePerks and Benefits:* 2 - way cab facility* Food facilityInterested candidates can contact HR Reena at @ or can share their resumes to Regards,HR ReenaTrigent Software



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