International Voice and Chat Process
1 day ago
Company Description
Vastika Inc. is a woman-owned minority business enterprise, providing Global Workforce Solutions across multiple industries including IT, Engineering, Staff Augmentation, Project Management, and Healthcare Staffing. With a dedication to connecting organizations with top-tier talent, we offer tailored staffing solutions to streamline the hiring process. Our experienced team is engaged in providing specialized resources to Fortune 1000 companies. Vastika possesses a robust network of qualified candidates and industry expertise, ensuring we meet the unique staffing needs of our clients through personalized strategies and a rigorous screening process.
Role Description
This is a contract role for the International Voice and Chat Process position, located on-site in Gurgaon Sector 30.
The role involves handling customer inquiries via voice and chat, providing exceptional customer service, and resolving issues promptly and accurately.
The individual will be responsible for maintaining communication logs, adhering to company policies, and achieving performance targets.
Additionally, the role requires collaborating with team members to ensure customer satisfaction and providing insights for process improvements.
Qualifications
- Strong Communication and Customer Service skills
- Sales and Analytical Skills
- Knowledge of Finance
- Ability to work on-site in Noida
- Excellent problem-solving abilities
- Relevant experience in a similar role is a plus
- Bachelor's degree in a related field preferred
Location- Gurgaon, Sector 30
Salary- Upto 31K CTC
Working Days- 5 days(Rotational Shift with 2 Days rotational weekly offs)
Qualification- Graduation and Undergraduate
Experience- Min 6 Months for International Chat Process
Min 1 Year for International Voice Process
Whatsapp No
Mail-I'd :
InternationalVoiceProcess #InternationalChatProcess #Gurgaon #Delhi #internationalbpo #BPOVOICE #Chatprocess #blendedprocess #emailsupport #internationalbpo-
International Chat Process
7 days ago
Gurgaon, Haryana, India Transcom Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRoles and ResponsibilitiesHandle customer queries via chat support, ensuring timely resolution of issues.Provide accurate and effective solutions to customers through email communication.Collaborate with internal teams to resolve complex customer complaints.Maintain a high level of professionalism and empathy when interacting with customers.Meet performance...
-
International Technical Support- Chat+ Voice
2 weeks ago
Gurgaon, Haryana, India Swift Strategic Solutions Inc Full time ₹ 3,00,000 - ₹ 4,50,000 per yearOur technology services client is seeking multipleInternational Technical Support- Chat+ Voiceto join their team on a Full Time basis. Below are further details about the role:Role: International Technical Support- Chat+ VoiceExperience: 6 MonthsLocation: GurugramNotice Period: Immediate- 15 DaysMandatory Skills: English, Verbal Fluency, Chat & Voice...
-
Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob descriptionRoles and ResponsibilitiesProvide customer support through various channels such as calling, email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions...
-
International Chat
1 day ago
Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRoles and Responsibilities:Provide customer support through various channels such as calling,email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions using CRM...
-
CCE Chat Process
1 day ago
Gurgaon, Haryana, India Legions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage international chats via non-voice process* Provide exceptional customer service through chat support* Collaborate with cross-functional teams on project deliverablesHealth insuranceOffice cab/shuttleProvident fund
-
Gurgaon, Haryana, India Wsne Consulting Full time ₹ 2,40,000 - ₹ 3,60,000 per yearHiring for Voice Process/chat processGood communication skillsUG/Grad freshers can applySalary upto 24k, 3.60LPALoc- GurgaonRotational shifts & OffCab and Cab allowanceIncentive available Call & WhatsAppLakshita Ritika Required Candidate profileCandidates must have good communication skills.Candidates must be comfortable working in any shifts.Candidates...
-
Gurgaon, Haryana, India Wsne Consulting Full time ₹ 2,40,000 - ₹ 4,80,000 per yearHiring for International Customer Service - Voice Process/Chat Process/Blended Process/E-Commerce/Travel Voice Location- GurgaonSalary upto 4.8LPA24/7 shiftsRoster Off5 days workingCabs Call & WhatsAppSnehal Ritika Required Candidate profileFresher and Experience with Excellent communication skills eligible.Must be Comfortable with night shifts.Candidate...
-
International Voice Process Executive
7 days ago
Gurgaon, Haryana, India THE Career Artist Full time ₹ 1,80,000 - ₹ 4,80,000 per yearHiring Now: International Voice ProcessLocation: GurgaonShift: Rotational (24x7) | 5 Working Days | 2 Week OffsImmediate Joiners PreferredOpen PositionsInternational Voice ProcessEligibility CriteriaGraduate / Undergraduate (Freshers & Experienced up to 5 years)Excellent English Communication (Written & Spoken)Willingness to work in Rotational ShiftsKey...
-
Gurgaon, Haryana, India Wsne Consulting Full time ₹ 1,50,000 - ₹ 3,00,000 per yearHiring for International Voice Process/Chat Process Customer ServiceFresher / Experience both can apply.Excellent comms requiredSalary 15k-30k InhandRotational shift and Off5 days workingNight shiftsCabs Call/WhatsAppZAM Required Candidate profileFresher with Excellent communication skills eligible.Must be Comfortable with night shifts.Candidate must have...
-
International Voice Process Executive
7 days ago
Gurgaon, Haryana, India Transcom Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently.Provide accurate and timely resolutions to customers' concerns, ensuring high levels of satisfaction.Collaborate with internal teams to resolve complex customer issues that require escalation.Maintain records of all interactions...