International Technical Support- Chat+ Voice

Job Overview:We are hiring Customer Success Associates for a technical support process to deliver a seamless support experience. Candidates must have prior international process experience and technical support (troubleshooting) exposure. Strong communication skills and the ability to work in a fast-paced, rotational shift environment are essential.Key...

Company DescriptionVastika Inc. is a woman-owned minority business enterprise, providing Global Workforce Solutions across multiple industries including IT, Engineering, Staff Augmentation, Project Management, and Healthcare Staffing. With a dedication to connecting organizations with top-tier talent, we offer tailored staffing solutions to streamline the...

Roles and Responsibilities:Provide customer support through various channels such as calling,email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions using CRM...

Roles and ResponsibilitiesProvide technical support to customers through phone calls, emails, or chats.Troubleshoot and resolve customer issues related to software products.Profile - Blended process (chat+voice)Work mode - work from officePosition - customer support executiveQualification - graduatedSkills - good communication skillsExperience - Mini 6...

Role- Customer Success AssociateExp- 6 monthsLocation: Gurugram (Onsite)Working Days: 5 Days a Week (Rotational Week Offs)Shifts: RotationalTransport: Both-side cabs availableRequirements:Process- Chat/Voice processSkillsetGood communication in English language and Troublshooting exp. , Tech exp.At least 6 months of INTL Process Exp + Tech...

Role DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...

Role DescriptionThis is a full-time, on-site role for a Customer Service professional specializing in Voice, Chat, & Email, located in Gurugram. The selected candidate will be responsible for handling customer inquiries through phone, chat, and email. Day-to-day tasks include providing prompt and effective support, ensuring customer satisfaction, maintaining...

Responsibilities:* Manage international chats via non-voice process* Provide timely solutions within SLA guidelines* Collaborate with cross-functional teams as needed* Maintain high customer satisfaction ratings

Job descriptionRoles and ResponsibilitiesProvide customer support through various channels such as calling, email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions...

Job descriptionRoles and ResponsibilitiesProvide customer support through various channels such as calling, email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions...