IT Service Desk Analyst

As a Service Desk Analyst L1 at Wipro, your role will involve providing assistance and support to users with L1 type of queries and issues. You will serve as the single point of contact for IT services, monitor and respond promptly to requests received through the IT Helpdesk system, and follow standard help desk procedures. Your responsibilities will...

Be the change Behind EnergyABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors. With the deepest pool of expertise across marine and engineering disciplines, we operate in more than 300 locations worldwide.As an...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Be the Energy Behind ChangeABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors, offering the deepest pool of expertise across marine and engineering disciplines in more than 300 locations globally.Now, we're...

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully...

Role : International IT Service DeskExperience : Min 2 years into International Service DeskLocation : MumbaiSalary : Up to 6.5 LPAEducation : GraduationSkills : Office 365, troubleshooting, Office 365, SLA, TicketNotice : ImmediateJob Types: Full-time, PermanentPay: Up to ₹650,000.00 per yearBenefits:Provident FundWork Location: In person

Notice Period: Immediate to 15 days Responsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. - Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets. - Develop and implement service desk...

Hiring for Service deskLocation: Ghansoli AndheriExperience: 2 to 8yrs ExperienceCTC 6.5LPAShifts: US ShiftsWeekends: 2 Rotational week offEducation: HSC /GraduateKey Responsibilities: Provide first-level technical support for desktops, laptops, and peripheral devices. Troubleshoot and resolve issues related to Active Directory (AD), Exchange, and Office 365...

Key Responsibilities:Act as the first line of support for all IT incidents, requests, and inquiries via phone, email, or ticketing system.Provide remote and on-site support for desktops, laptops, printers, mobile devices, and other peripherals.Install, configure, and troubleshoot operating systems (Windows/macOS) and standard applications (MS Office,...

JOB TITLE : Service Desk Engineer - Mumbai QUALIFICATION : Bachelor's degree in computer science, or related field (or equivalent work experience). CERTIFICATIONS : ITIL, CompTIA A EXPERIENCE : Minimum 4-6 years of hands-on experience in ServiceDesk & Remote Desktop Support. REPORTING TO : SDM Key Responsibilities : 1. Call Handling -...