
Customer Relationship Associate
18 hours ago
Position Overview
Job Description – Customer Relationship Associate
We are looking for a
Customer Relationship Associate
with maturity, warmth, and exceptional communication skills to build long-term trust and rapport with our valued clients. The role is best suited for a
woman professional aged 45 years or above
who naturally enjoys interacting with people, can engage in meaningful conversations, and creates a
positive, friendly, and welcoming environment
for customers in our luxury showroom.
Key Responsibilities
- Greet and welcome customers warmly, making them feel comfortable and valued.
- Build strong, friendly, and long-lasting relationships with walk-in clients, ensuring they enjoy their in-store experience.
- Engage in conversations with customers in a polite, cheerful, and approachable manner.
- Support the sales team by keeping customers engaged while they explore collections.
- Maintain customer comfort—offer water, seating, and ensure a pleasant showroom atmosphere.
- Keep a mental record of repeat customers, remembering their preferences, families, and occasions.
- Convey trust and positivity, ensuring customers leave with a happy and memorable impression.
- Collect and share customer feedback with the management team for service improvement.
Qualifications & Skills
- Preferably a woman candidate aged 45 years or above.
- Prior experience in customer-facing roles (hospitality, retail, front office, or similar) is an advantage.
- Pleasant, talkative, and naturally friendly personality.
- Ability to converse fluently in English and local languages (Telugu/Hindi).
- Well-groomed, with a professional yet approachable appearance.
- Patience, empathy, and an ability to connect with people from diverse backgrounds.
Personal Attributes
- Warm, cheerful, and approachable.
- Strong people skills—enjoys meeting and talking with customers.
- Naturally positive and uplifting personality that enhances customer experience.
- Team player, willing to assist sales executives and managers in creating a customer-first culture.
Compensation & Benefits
- Attractive salary with growth opportunities.
- Employee discounts on products.
- Training in luxury customer service standards.
- A respectful and comfortable working environment.
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