Customer Relationship Manager

3 days ago

Hyderabad, Telangana, India Unistring Tech Solutions Full time ₹ 8,00,000 - ₹ 18,00,000 per year

Main job Location: Hyderabad

Working Mode: Fulltime

Timings: 9:00am -6:30pm (Monday -Saturday)

Package: Negotiable

Qualification:

Bachelors degree in Engineering (Electronics related field) or

MBA in Marketing/Operations/International Business with a technical background.

Experience:

5-10 years of experience in Customer Relationship Management / Technical Support / Client Servicing, preferably in Defense, Aerospace, Manufacturing, or High-Tech Electronics industries

Proven experience handling customer complaints, technical product demonstrations, and client engagement activities.

Exposure to international client interactions, trade expos, and defense exhibitions is highly desirable.

Role Overview:

The Customer Relationship Manager is responsible for overseeing all customer-facing activities, including complaint management, technical support, product demonstrations, and client relationship management. This role acts as a liaison between clients, internal teams, and management to ensure seamless service delivery and drive customer satisfaction.

Key Responsibilities:

Serve as the primary point of contact for customer complaints, ensuring timely resolution and maintaining records.

Coordinate with internal teams for spare parts planning, availability, and logistics to ensure timely delivery to client bases.

Manage gate passes and approvals by liaising with relevant authorities for smooth operations.

Conduct and coordinate product demonstrations (physical, virtual, international) while ensuring technical readiness and facilities.

Represent the organization at expos, defense shows, and national-level client events, ensuring seamless execution and client satisfaction.

Oversee client interactions during high-visibility events, managing teams, logistics, and resources for successful demos.

Maintain and update ALOClient CRM, providing regular service updates and reports to clients and senior management.

Ensure efficient installations, training, and certification handovers to clients, while fostering strong, ongoing client relationships.

Provide technical support and guidance during installations, troubleshooting issues, and ensuring that all products meet technical specifications before handover to clients.

Note : This positions require traveling across India and abroad as and when needed.

Minimum Service Agreement : 12 Months Service.

  • Customer Relationship Manager

    3 days ago

    Hyderabad, Telangana, India Intellectt Inc Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Customer Relationship Manager (CRM)Hyderabad, India (Onsite from day one)About the RoleWe are looking for a presentable and manageable Customer Relationship Manager to join our IT and Software Development company in Hyderabad, India. The ideal candidate will maintain strong client relationships, manage clients, and manage the show by ensuring smooth...

  • Customer Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Unistring Tech Solutions Pvt Ltd Full time ₹ 5,00,000 - ₹ 80,00,000 per year

    Looking for talented professionals with experience in Defense, Aerospace, Manufacturing, or High-Tech Electronics industries to join our team.Main job Location: HyderabadWorking Mode: FulltimeTimings: 9:00am -6:30pm (Monday -Saturday)Package: 5LPA-8LPAQualification:Bachelor's degree in Engineering (Electronics related field) orMBA in...

  • Customer Relationship Management

    2 days ago

    Hyderabad, Telangana, India FracSpace Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Title: CRM Executive / CRM OfficerExperience Required: 1 to 3 YearsLocation: Hyderabad – Road No. 12, Banjara HillsEmployment Type: Full-TimeAbout UsFracSpace Pvt. Ltd. is a rapidly expanding business group with interests in Real Estate, Hospitality, and other allied services. We take pride in delivering high-quality experiences to our customers and...

  • Customer Relationship Manager

    3 days ago

    Hyderabad, Telangana, India Janapriya Ventures Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Roles and Responsibilities:Building and Maintaining Profitable Relationships with key customers.Assist the Banker for the Document Collection.Track on Collection from the Bank & Self-Funding for the future Milestone.Preparing Sale Deed documents, AOS, MOU.Resolving customer complaints quickly and efficiently.Keeping Customers updated on the latest products...

  • Customer Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Customer Relationship ManagerLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd. About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine...

  • Customer Relationship Manager

    1 day ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relationship ManagerLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd.About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine...

  • Relationship Manager

    3 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Relationship Manager - Business Banking - Affluent-AFFLUENT-Relationship Manager JOB ROLE : - Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. - Ensures high levels of customer service orientation and application of bank policy. - Cross sells existing bank products to customers. - Informs...

  • Relationship Manager

    1 week ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Relationship Manager - Business Banking-PRIORITY-Regional sales Role: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers - Sources new bank customers through external individual efforts and acquisition channel - Ensures high levels of customer service orientation and...

  • Relationship Management

    1 day ago

    Hyderabad, Telangana, India staffhire Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Relationship ManagementCompany OverviewStaffhire is a dynamic organization that aims to provide the best quality services to its customers. We believe in building long-term relationships with our clients and providing them with exceptional customer service.Role and ResponsibilitiesThe Relationship Management role involves engaging with customers through...

  • Customer Relationship Executive

    1 week ago

    Hyderabad, Telangana, India PMJ Gems And Jewellers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relationship Executive (Ultra HNI)Location: HyderabadReports To: Sales Head Ms. Shilpa TiwariRole SummaryAs a Customer Relationship Executive (CRE) at PMJ Jewels, you will be the face of the brand, delivering a personalized, premium experience to Ultra High Net Worth (UHNI) clients. This role combines luxury retail expertise with strong...