Customer Relationship Manager

2 days ago

Hyderabad, Telangana, India Unistring Tech Solutions Pvt Ltd Full time ₹ 5,00,000 - ₹ 80,00,000 per year

Looking for talented professionals with experience in Defense, Aerospace, Manufacturing, or High-Tech Electronics industries to join our team.

Main job Location: Hyderabad

Working Mode: Fulltime

Timings: 9:00am -6:30pm (Monday -Saturday)

Package: 5LPA-8LPA

Qualification:

  • Bachelor's degree in Engineering (Electronics related field) or

  • MBA in Marketing/Operations/International Business with a technical background.

Experience:

  • 5–10 years of experience in Customer Relationship Management / Technical Support / Client Servicing, preferably in Defense, Aerospace, Manufacturing, or High-Tech Electronics industries

  • Proven experience handling customer complaints, technical product demonstrations, and client engagement activities.

  • Exposure to international client interactions, trade expos, and defense exhibitions is highly desirable.

Role Overview:

The Customer Relationship Manager is responsible for overseeing all customer-facing activities, including complaint management, technical support, product demonstrations, and client relationship management. This role acts as a liaison between clients, internal teams, and management to ensure seamless service delivery and drive customer satisfaction.

Key Responsibilities:

  • Serve as the primary point of contact for customer complaints, ensuring timely resolution and maintaining records.

  • Coordinate with internal teams for spare parts planning, availability, and logistics to ensure timely delivery to client bases.

  • Manage gate passes and approvals by liaising with relevant authorities for smooth operations.

  • Conduct and coordinate product demonstrations (physical, virtual, international) while ensuring technical readiness and facilities.

  • Represent the organization at expos, defense shows, and national-level client events, ensuring seamless execution and client satisfaction.

  • Oversee client interactions during high-visibility events, managing teams, logistics, and resources for successful demos.

  • Maintain and update ALOClient CRM, providing regular service updates and reports to clients and senior management.

  • Ensure efficient installations, training, and certification handovers to clients, while fostering strong, ongoing client relationships.

  • Provide technical support and guidance during installations, troubleshooting issues, and ensuring that all products meet technical specifications before handover to clients.

Note : This positions require traveling across India and abroad as and when needed.

Minimum Service Agreement : 12 Months Service.

Job Type: Full-time

Pay: ₹500, ₹800,000.00 per year

Work Location: In person

  • Customer Relationship Management

    2 weeks ago

    Hyderabad, Telangana, India Huemn Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job OverviewWe are looking for a Junior Customer Relationship Management (CRM) professional to join our team in Hyderabad. This full-time role requires 1 to 3 years of relevant work experience. As a CRM specialist, you will be responsible for maintaining and improving customer relationships, managing customer interactions, and ensuring seamless customer...

  • Customer Relationship Manager

    1 week ago

    Hyderabad, Telangana, India Smi Staffing Services Hyderabad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    customer relationship manager is responsible for building and maintaining strong relationships with clients to ensure high levels of customer satisfaction, loyalty, and retention. For more details: HR MEHRAJ UNNISA.

  • Customer Relationship Manager

    2 days ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Customer Relationship ManagerLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd. About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine...

  • Customer Relationship Management Executive

    7 days ago

    Hyderabad, Telangana, India 4k SPORTS INFRA PVT LTD Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company Description4K Sports Company is India's leading provider for sports infrastructure and supply installations. We cater to a variety of institutions including schools, colleges, universities, communities, malls, apartment complexes, residential layouts, farmhouses, IT companies, and coaching centres. Our mission is to enhance sports facilities and...

  • Customer Relationship Management

    2 weeks ago

    Hyderabad, Telangana, India Aakriti Constructions & Developers Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Asst. Manager Corporate RelationsDepartment: CRMLocation: HyderabadReporting To: Head Corporate RelationsJob Purpose:To act as the liaison between customers, banks, and internal departments for all banking and financial processes including customer home loans, project loans, financial approvals, and legal registrations. This role ensures smooth...

  • Associate (Customer Relationship Management)

    2 weeks ago

    Hyderabad, Telangana, India SouthQuest Fin Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    ROLE SUMMARYAs an Associate in our Customer Relationship Management (CRM) team at PaisaOne, you will play a pivotal role in managing end-to-end transaction handling and facilitating customer loan processing. You'll be the bridge between our clients and PaisaOne, ensuring a seamless experience from completing the process on boarding process till disbursement...

  • Customer Relationship Manager and Executive

    1 week ago

    Hyderabad, Telangana, India DEC Industries Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Develop and maintain long-term relationships with customers to foster loyalty.Act as the main point of contact for client queries, concerns, and requests.Understand client needs and provide suitable solutions in alignment with company offerings.Ensure timely resolution of customer issues by coordinating with internal teams.Maintain customer data, feedback,...

  • Customer Relationship Officer

    1 week ago

    Hyderabad, Telangana, India Titan Company Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Overview:We are seeking a dedicated and customer-focused Customer Relationship Officer (CRO) to join our team in the watch industry. The CRO will play a pivotal role in maintaining strong relationships with customers, ensuring their satisfaction with our products, and delivering exceptional service. This individual will be responsible for engaging with...

  • Relationship Manager

    2 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Relationship Manager - Privy League-PRIORITY-Regional sales Role: - Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers - Sources new bank customers through external individual efforts and acquisition channel - Ensures high levels of customer service orientation and application...

  • Relationship Manager

    18 hours ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Relationship Manager - Business Banking-PRIORITY-Regional sales Role: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers - Sources new bank customers through external individual efforts and acquisition channel - Ensures high levels of customer service orientation and...