Customer Relationship Management Manager

2 days ago


Hyderabad, Telangana, India sanjay gupta Hyderabad Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company Description
Designing impeccable & opulent jewellery since 1925 Latest from the house of Sanjay Gupta - Exquisite jewellery for every occasion.

Role Description
This is a full-time on-site role located in hyd

for a Customer Relationship Management Manager. The CRM Manager will be responsible for overseeing the company's relationships with its customers, devising strategies to maintain and enhance these relationships, managing the customer database, segmenting the market for targeted approaches, supervising the sales team, and managing projects related to customer relationship strategies. They will need to ensure customer satisfaction while enhancing loyalty and retention.

Qualifications

  • Strong Analytical Skills to gather and interpret customer data
  • Excellent Communication skills for interacting with customers and team members
  • Experience in Sales and market segmentation techniques
  • Proficiency in Project Management to oversee customer relationship projects
  • Team leadership and collaboration skills
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Experience with CRM software and tools
  • Ability to develop and implement customer-centric strategies


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