Customer Service Representative

4 days ago


Allahabad, Uttar Pradesh, India Hiringepics Training & Placement Full time ₹ 4,75,000 - ₹ 6,00,000 per year

Job Title: Customer support executive – Tech TS Process

Employment Type: Full-Time


We are expanding our Tech CS process team in Jaipur and are looking for enthusiastic professionals to join immediately.


Key Responsibilities

Handle inbound and outbound customer interactions via calls and chat.

Understand customer needs and deliver accurate technical and sales solutions.

Drive sales through consultative conversations, upselling, and cross-selling.

Achieve performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain professionalism and empathy in every customer interaction.


Eligibility Criteria

Minimum 1 year of Tech + Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory (Computer background preferred).

Immediate joiners preferred.


Job Types: Full-time, Permanent

Pay: ₹27, ₹39,500.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person



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