Branch Service Manager
23 hours ago
Role & responsibilities
Preferred candidate profile
We are looking for Branch Service Managers at multiple locations like Allahabad & Lucknow.
Location: We need local candidates with 5 to 7 years of experience with min 2 years in Life Insurance handling Sales & Operations role.
Education Graduation is must
CTC – Upton 10 LPA
Job Role-
Driving Retention activity in the region, drive team to achieve the set targets.
Work with branch operations team to achieve set KPIs.
Co-ordination with all departments.
Sales support in terms of leads generation, retention, NB and ARF related work.
Training of CEs.
KRA
Adherence to TAT- Customer service, new business, ARF.
Accuracy and consistency in KPIs.-Customer service, new business, ARF.
Customer retention (Surrender retention).
Audit scores – Branch Audit, BCMS and BPMS.
Lead generation for new business.
Renewals, 13th Month Persistency.
- ECS and Bank account collection.
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