Customer Support Executive

1 week ago


Bavla Gujarat, India SKIPS University Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Customer Interaction:
Respond promptly to customer inquiries via phone, email, and chat, providing accurate information about products and services.

Issue Resolution:
Handle and resolve customer complaints with empathy and efficiency, ensuring customer satisfaction.

Record Maintenance:
Document customer interactions, transactions, comments, and complaints in our CRM system.

Feedback Collection:
Gather customer feedback and share insights with relevant departments to improve products and services.

Process Improvement:
Identify trends in customer issues and suggest solutions to enhance customer experience.

Team Collaboration:
Work closely with team members and other departments to ensure consistent and high-quality customer service.

Contact :

Rinkal Kothiya

HR Manager



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