Technical Support

2 weeks ago

Malad Mumbai Maharashtra, India Alot Digital Solutions Pvt Ltd Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Company Description

Alot Solutions Pvt. Ltd. is a leading provider of communication solutions with over 20 years of industry experience. Trusted by brands like Pizza Hut, ICICI Prudential, Times Network, and Bella Vita Organic, we specialize in SMS marketing, WhatsApp Business API, and RCS messaging. Our powerful messaging API, interactive content formats, and seamless integration with CRMs and marketing tools enable brands to reach customers with speed and relevance. Based in Borivali, we serve industries including BFSI, Retail, E-commerce, Healthcare, and Travel, ensuring automation, analytics, and reliable delivery.

Role Description

This is a full-time on-site role for a Support Technology Sales Professional located in Malad West. The candidate will be responsible for managing customer interactions, providing technical support, conducting product demonstrations, and developing sales strategies. Daily tasks include liaising with clients, troubleshooting technical issues, offering expert advice on product usage, and collaborating closely with the marketing and development teams to align client needs with product offerings.

Qualifications

  • Experience in technical sales, product demonstrations, and customer relationship management
  • Strong problem-solving and troubleshooting skills
  • Excellent verbal and written communication skills
  • Understanding of SMS marketing, WhatsApp Business API, and RCS messaging platforms
  • Ability to work effectively in a fast-paced, collaborative environment
  • Familiarity with CRM integration and marketing tools
  • Proven ability to develop and implement sales strategies
  • Bachelor's degree in a relevant field such as Business, Marketing, or Information Technology

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Work Location: In person

  • Technical Support

    3 weeks ago

    Malad, India Alot Digital Solutions Pvt Ltd Full time

    Company Description Alot Solutions Pvt. Ltd. is a leading provider of communication solutions with over 20 years of industry experience. Trusted by brands like Pizza Hut, ICICI Prudential, Times Network, and Bella Vita Organic, we specialize in SMS marketing, WhatsApp Business API, and RCS messaging. Our powerful messaging API, interactive content formats,...

  • Technical Support Engineer

    1 day ago

    Malad, Mumbai, Maharashtra, India Violet Infosystems Private Limited Full time ₹ 42,000 - ₹ 10,00,000 per year

    Open Position: Technical Support EngineerLocation: Malad (West), MumbaiExperience: 2 Years to 9 YearsQualification: GraduateOnly Mumbai Suburban-based location (Dahisar to Dadar) candidates apply for the Position.We are working 6 days, i.e., from Monday to SaturdayJob Description:-Research and identify solutions to users' concerns/issues regarding software...

  • Technical Support Engineer

    2 weeks ago

    Malad, Mumbai, Maharashtra, India S2net infotech solution pvt ltd Full time ₹ 5,00,000 per year

    Roles and ResponsibilitiesGood communication skills (English)Oversee and update assigned support service requests.Handle daily technical support activities on desktop support, data network and server management.Setup desktop computers and peripherals and test network connections.Install and test desktop software applications and internet browsers.Test...

  • Technical / FMS support engineer

    2 weeks ago

    Malad, Mumbai, Maharashtra, India S2net infotech solution pvt ltd Full time ₹ 5,00,000 per year

    oles and ResponsibilitiesGood communication skills (English)Oversee and update assigned support service requests.Handle daily technical support activities on desktop support, data network and server management.Setup desktop computers and peripherals and test network connections.Install and test desktop software applications and internet browsers.Test...

  • Technical Support Engineer

    1 week ago

    Malad, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Contact Center Customer Service: Technical provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including:Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation / activation / troubleshooting , providing technical product specifications &...

  • Technical / FMS support engineer

    3 weeks ago

    Malad, India S2net infotech solution pvt ltd Full time

    oles and Responsibilities Good communication skills (English) Oversee and update assigned support service requests. Handle daily technical support activities on desktop support, data network and server management. Setup desktop computers and peripherals and test network connections. Install and test desktop software applications and internet browsers. ...

  • Client Support

    1 week ago

    Malad, Mumbai, Maharashtra, India Vibe Copilot Full time ₹ 2,40,000 per year

    We are looking for a proactive and customer-focused Client Support & Training Specialist to join our team. This role involves visiting client sites to provide hands-on training for their teams on our application and system, offering ongoing support, and resolving technical or usage issues promptly. You will be the key point of contact for ensuring client...

  • Field Support Technician

    1 week ago

    Malad, Mumbai, Maharashtra, India Logon Broadband Full time

    **Job Title**: Field Support Technician - Broadband Services **Location**: Mumbai (Field-based) **Company**: Logon Broadband (Wizbyte Networks Pvt. Ltd.) **About the Role**: Logon Broadband is seeking skilled and reliable **Field Support Technicians** to install, maintain, and troubleshoot internet connections at customer premises. This role is essential...

  • Technical Support Manager

    23 hours ago

    Goregaon, Mumbai, Maharashtra, India Mayvent Management pvt ltd Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    About the Role: We are seeking a skilled and experienced Technical Support Manager to lead our support and implementation team for HRMS and Payroll software solutions. The ideal candidate will possess strong leadership qualities, hands-on experience in end-to-end software implementation, and the ability to manage client relationships and technical issues...

  • Engineer - Technical Support

    6 days ago

    Mumbai, Maharashtra, India, Maharashtra Charles Technologies Full time

    Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Mumbai to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:Provide...